Moonpay
Senior Product Manager, KYB - MoonPay Enterprise
London - Hybrid. Posted 2 months ago
The role
You will set the multi-year product direction for how businesses onboard into MoonPay Enterprise, owning the KYB (know your business) product end to end. You will own the onboarding funnel, the KYB API and partner experience, compliance-driven product logic, and verification vendor decisions.
What you will do
- Own KYB product strategy and roadmap across partner, direct business and partner-customer onboarding
- Own the KYB onboarding funnel: pass rate, time-to-verified against a 48-72h target, manual review rate and drop-off
- Improve rejection reasons, retry and resubmission flows as partner-facing API surface
- Own the KYB API: statuses, webhooks, document submission and edge cases
- Turn compliance-approved onboarding matrices into product logic
- Decide how EDD triggers, high-risk classification, prohibited industries and Travel Rule capture appear in the product
- Manage the verification stack and build-versus-buy decisions, including cost per verification and vendor performance
- Push automation and decide where AI-assisted review with human oversight replaces manual queues
- Keep KYB compatible with every banking provider and payment rail
Required qualifications
- Principal-level product manager
- Real KYB or KYC depth, having owned onboarding, identity, verification or risk as a platform
- High agency and ability to work with full autonomy from zero to one
- AI-fluent in daily analysis, prototyping and drafting
- Able to treat compliance as a design constraint
- Knowledge of funnel metrics: pass rate, time-to-verified, manual review rate and cost per verification
- Experience with API-first B2B products
- Experience running verification vendors such as SumSub, Persona or equivalents
Benefits
- Competitive salary package
- Equity package for all employees
- Pay-for-performance equity bonus
- Moonshot award: $250,000 equity grant for 20 employees a year
- Pension with employer contributions from day one
- Employee referral program: 10K in USDC
- Flexible time off
- Annual end-of-year company-wide recharge period
- Birthday leave
- Enhanced parental leave
- Hybrid schedule with remote or Moonbase options
- Private healthcare benefits
Before you apply
- Research has shown women are less likely to apply without experience in every listed area; the company says it would still welcome applicants who feel they are a 75% match
About the company
MoonPay Enterprise is the fund layer for businesses, powering how stablecoins move through financial operations for enterprises, fintechs, PSPs, wallets and marketplaces. The company says it was ranked #2 in Crypto Services on Fortune's inaugural Crypto 100 and made Forbes' America's Best Startup Employers 2026 list.