Fraud Investigator, Fraud Investigations Team

The role

You will lead complex fraud investigations, tune fraud detection rules, and act as incident commander during live fraud attacks. You will also build AI-powered agents that scale detection and response, working with ML, Product, Data and Compliance teams.

What you will do

• Monitor fraud signals and emerging threats to identify attack patterns
• Conduct threat hunting for fraud missed by existing controls
• Identify detection gaps and strengthen fraud prevention
• Act as incident commander during live fraud attacks
• Lead complex fraud investigations and recommend permanent fixes
• Assess case severity and escalate high-risk cases to Manager or Compliance
• Execute rapid containment actions such as blocks, freezes and restrictions
• Review, build, implement and tune fraud detection rules
• Backtest rule logic against historical data and monitor rule performance in production
• Build, deploy and QA AI-powered agents and automation workflows

Required qualifications

• 3+ years of experience in fraud detection, prevention and investigation, preferably in Web3, crypto or blockchain
• Experience leading complex fraud investigations from initial alert through root cause analysis and remediation
• Hands-on experience building, implementing and tuning fraud detection rules, including backtesting
• Strong understanding of fraud typologies, attack vectors and trends in crypto and digital payments
• Experience with data analysis tools such as SQL, Excel or BI tools
• Excellent critical thinking and risk assessment skills
• Strong attention to detail in a high-volume, fast-paced environment
• Clear, professional communication skills for case notes, escalations and cross-functional updates
• Proactive, ownership-driven mindset
• Experience leveraging AI and machine learning tools in fraud, risk, investigations or operational workflows

Nice to have

• Coding ability in SQL or Python for data analysis, automation or building investigative tools
• Familiarity with blockchain analytics tools such as Chainalysis, TRM Labs or Elliptic
• Knowledge of chargeback processes and card scheme fraud programmes

Benefits

• Competitive salary package
• Equity package for all employees
• Pay-for-performance equity bonus
• Moonshot award of $250,000 equity grant for 20 employees a year
• Pension with employer contributions from day one
• Employee referral program: 10K in USDC
• Flexible time off
• End-of-year company-wide Recharge Period
• Birthday leave
• Enhanced parental leave
• Private healthcare benefits
• Wellhub wellness membership

Before you apply

• Candidates must fully acknowledge they are comfortable operating in night shift or EU timezone shifts
• If based in India, relocation to Bangalore is required

About the company

MoonPay builds the operating system for value movement across crypto, stablecoins, tokenized assets and more. It serves 30M+ customers and 500+ ecosystem partners, is licensed in the U.S. and regulated across the UK, EU, Canada and Australia.