Moonpay

Senior People Partner (ER)

New York - Hybrid. Posted 8 days ago

The role

Partner with leaders and managers across the US, UK, EMEA and other regions on employee relations, performance, organizational change and workforce planning. Advise on policies, engagement and employee experience, and use AI tools to reduce manual work.

What you will do

  • Provide HR advisory support on employee relations, including performance management, grievance investigations, disciplinary processes, absence management and workplace conflict resolution
  • Manage complex employee lifecycle processes, including PIPs, exits, restructures and legal-risk people matters, with Legal and external counsel where appropriate
  • Develop, review and maintain global People policies and frameworks that comply with local employment legislation
  • Partner with senior leaders and managers globally on organizational design, workforce planning, change management and organizational effectiveness
  • Coach and develop managers to strengthen leadership capability and team performance across diverse teams and geographies
  • Lead employee engagement initiatives using employee feedback and people data to improve engagement, retention and organizational health
  • Support M&A transactions to ensure a smooth people transition and consistent employee experience
  • Act as the go-to expert on US benefit plans, advising on eligibility, enrollment and plan design
  • Support operational tasks across the full employee lifecycle
  • Use data to inform people decisions and share trends and analysis with leadership

Required qualifications

  • Significant experience as a People Partner, HR Business Partner or equivalent in fast-paced, scaling or technology-driven organizations
  • Strong expertise in employee relations, employment law, performance management, investigations, disciplinary processes and complex people case management
  • Proven experience supporting globally distributed teams and leaders across multiple countries
  • Demonstrated success leading organizational change and supporting organizational design
  • Skilled at coaching managers and senior stakeholders, balancing commercial objectives with employee experience and compliance
  • Highly analytical, pragmatic and solution-oriented, able to operate in ambiguous environments
  • Demonstrated ability to use AI and automation tools to augment workflows and analyse data

Benefits

  • Competitive salary package
  • Equity package, with all employees having ownership
  • Pay-for-performance equity bonus
  • Moonshot award: $250,000 equity grant for 20 employees a year
  • Pension with employer contributions from day one
  • Employee referral program: 10K in USDC
  • Flexible time off
  • Recharge period: end-of-year company-wide time off
  • Birthday leave
  • Enhanced parental leave
  • Hybrid working schedule, or fully remote, or from the nearest Moonbase
  • Private healthcare benefits

Before you apply

  • The posting says candidates are welcome even if they meet about 75% of the listed experience

About the company

MoonPay builds infrastructure for buying, selling, trading and sending crypto and stablecoins, serving nearly 30 million customers and over 500 companies. It is licensed in the U.S. and regulated across the UK, EU, Canada and Australia.

Senior People Partner (ER) at Moonpay | JobZoey