Software Engineer – Fulfilment

The role

You will build and maintain reliable software for order fulfilment, production and dispatch of personalised cards and gifts. You will work with engineers, product teams, business stakeholders and factory colleagues.

What you will do

• Build, test and maintain reliable, scalable and easy-to-support software for order fulfilment, production and dispatch.
• Work with engineers, product colleagues, business stakeholders and factory teams to understand challenges and deliver improvements.
• Collaborate with your team to understand user and operational needs, shape solutions and deliver value in small steps.
• Use agile ways of working to plan, track and deliver work.
• Contribute to technical design and make decisions that balance quality, resilience, maintainability and delivery.
• Write clear, well-tested code and help improve the quality and reliability of services and applications.
• Look for ways to improve engineering practices, team delivery and the systems and processes you work with.
• Learn from colleagues across Fulfilment and the wider engineering team, sharing knowledge and putting new ideas into practice.

Required qualifications

• Experience building and supporting software in a professional engineering environment.
• Good coding practices, with a focus on testing, reliability and maintainability.
• Ability to break down complex problems and work with others to deliver practical solutions.
• Understanding of how software delivery, team collaboration and business outcomes connect.
• A thoughtful, pragmatic approach to making decisions and balancing priorities.
• Curiosity and a growth mindset, with a willingness to develop new technical skills and ways of working.
• Clear communication and collaboration skills, with confidence to share ideas, ask questions and welcome feedback.

Nice to have

• Experience with cloud services, event-driven systems or software supporting operational and production environments.
• An understanding of AI engineering tools and practices, and how they can support productivity and software delivery.

Benefits

• Competitive pay and bonuses.
• Generous pension plans and staff discounts.
• Private healthcare (UK) and mental health support.
• Generous holidays.
• Hybrid working (1-3 days in office, depending on role/team).
• Up to 20 days of international working.
• Learning allowances, coaching and development programmes.

Before you apply

• The interview process has five stages: recruiter screening call (15-30 mins), take-home tech test, pairing interview (60-90 mins), system design interview (60 mins) and final culture/team fit intervie
• At least one interview stage takes place in person.
• The interview process may vary depending on the role, hiring team availability or other business needs.

About the company

Moonpig Group is home to Moonpig, Greetz, Red Letter Days and Buyagift, and focuses on online gifting and personalised cards. The company describes its mission as helping people feel loved, celebrated and remembered.