Category Manager

The role

You will own the strategy and performance of experience categories across Buyagift and Red Letter Days. You will set category plans, grow sales and margin, negotiate with partners, and line-manage one Account Manager.

What you will do

• Define and own category strategy, with sales, margin, range and partner growth goals
• Identify supply gaps and opportunities, test new products and formats, and scale what works
• Agree acquisition priorities and partner requirements with Partner Acquisition
• Build relationships with established and emerging partners and agree joint growth plans
• Negotiate pricing, commission and exclusivity terms
• Lead seasonal planning and campaigns such as Valentine's Day, Mother's Day and Christmas
• Analyse sales, margin, conversion and customer satisfaction using Excel and commercial reports
• Set objectives and targets for the Account Manager, hold one-to-ones and performance reviews
• Align priorities, owners and deadlines across teams
• Deputise for the Head of Partner Growth when required

Required qualifications

• Track record in category management, buying or commercial partnerships, with evidence of sales or margin growth
• Ability to turn customer insight and commercial analysis into range, partner and growth priorities
• Strong negotiation, relationship-building and influencing skills
• Confidence using Excel and reporting tools
• Strong prioritisation and follow-through, delivering at pace
• Experience managing people or evidence of coaching, mentoring or leading shared initiatives

Nice to have

• Experience in marketplaces, e-commerce, experiences, gifting, travel, hospitality or leisure
• Experience in a high-growth company or established consumer brand with demanding commercial targets
• Experience developing differentiated ranges, exclusive propositions or joint partner growth plans

Benefits

• Competitive pay and bonuses
• Generous pension plans
• Staff discounts and share schemes
• Private healthcare (UK), dental, life insurance and mental health support
• Generous holidays and flexible working
• Opportunities for international working
• Learning allowances, coaching and development programmes
• Regular awards, charity support, length of service awards and volunteering days

Before you apply

• Interview process: TA screen (20-30 minutes), hiring manager screen (45-60 minutes), final interview (60 minutes) with the hiring manager and a senior stakeholder, including a task presentation

About the company

Buyagift and Red Letter Days are UK gift experience providers with a range of 4000+ experiences. They are part of the Moonpig Group, which they joined in 2022.