Senior Category Manager

The role

You will own the strategy and performance of your experience categories across Buyagift and Red Letter Days. You will lead a team of three direct reports and work with Partner Acquisition, Marketing, Product and Trading.

What you will do

• Define and own category strategies with sales, margin, range and partner growth goals.
• Identify gaps in the experience range, regional coverage and price points, and test new products and formats.
• Work with Partner Acquisition to agree recruitment priorities and partner requirements.
• Build relationships with new and existing partners and agree joint growth plans through business reviews.
• Negotiate pricing, commission and exclusivity agreements.
• Lead seasonal planning, launches and campaigns around key gifting moments such as Valentine's Day, Mother's Day and Christmas.
• Use Excel and reporting tools to analyse sales, margin, conversion and customer satisfaction.
• Set objectives and targets for three direct reports, review performance and coach the team.
• Align priorities, deadlines and updates across teams and escalate issues when needed.
• Deputise for the Head of Partner Growth when required.

Required qualifications

• Proven experience in category management, buying or commercial partnerships, with a track record of sales or margin growth.
• Ability to turn customer insights, market trends and commercial analysis into range, partner and growth priorities.
• Strong negotiation, relationship-building and influencing skills.
• Confidence using Excel and reporting tools to investigate performance and make commercial decisions.
• Strong prioritisation and organisational skills.
• Experience managing people, coaching colleagues or leading shared initiatives.

Nice to have

• Experience in marketplaces, e-commerce, experiences, gifting, travel, hospitality or leisure.
• Experience in a high-growth business or established consumer brand with ambitious commercial targets.
• Experience developing distinctive ranges, exclusive experiences or joint partner growth plans.

Benefits

• Competitive pay and bonuses
• Generous pension plans
• Staff discounts and share schemes
• Private healthcare (UK), dental, life insurance and mental health support
• Generous holidays and hybrid working
• Opportunities for international working
• Learning allowances, coaching and development programmes
• Regular awards, charity support, length of service awards and volunteering days

Before you apply

• Interview process: TA screen (30 minutes), hiring manager screen (45 to 60 minutes), final interview (60 minutes) with the hiring manager and a senior stakeholder, including a task presentation.
• Regular in-person office time is expected as part of the role.

About the company

Buyagift and Red Letter Days are the UK's leading gift experience provider, with a range of 4000+ experiences. They are part of the Moonpig Group, which they joined in 2022.