Office Manager - 9 Month Fixed term contract

The role

You will run the safe, well-managed day-to-day operations of the London and Manchester offices. The role covers facilities, workplace health and safety, the Facilities Opex budget and facilities suppliers.

What you will do

• Own day-to-day running of the London and Manchester offices, including maintenance and facilities issues
• Coordinate workplace Health & Safety: audits, risk assessments, fire safety, inspections and records
• Own the Facilities Opex budget, including forecasting, variance tracking and reporting
• Manage facilities and workplace suppliers, contracts, KPIs and performance
• Lead action tracking and follow-through on overdue Health & Safety and facilities actions
• Oversee access, security, visitors, meeting rooms, kitchens and shared spaces
• Support office moves, refurbishments and workplace projects
• Improve workplace experience and address recurring issues at root cause

Required qualifications

• Previous experience in an Office Manager, Workplace Manager, Facilities Manager or similar role with operational ownership
• Practical experience coordinating workplace Health & Safety, including audits, risk assessments, fire safety and workplace inspections
• Strong experience of action tracking and governance
• Experience owning or managing a facilities or office operating budget, including budgeting, forecasting and variance management
• Strong commercial skills and experience managing and challenging external suppliers
• Experience reviewing supplier performance and costs and negotiating commercial arrangements
• Highly organised, with strong attention to detail and follow-through
• Comfortable working with data and maintaining accurate trackers and reporting
• Able to prioritise urgent operational issues from longer-term improvements
• Confident communicating and influencing across levels
• Comfortable travelling between London and Manchester

Nice to have

• Experience managing multiple offices or locations
• A relevant Health & Safety qualification such as IOSH Managing Safely

Benefits

• Competitive pay and bonuses
• Generous pension plans and staff discounts
• Private healthcare (UK) and mental health support
• Generous holidays
• Hybrid working (1-3 days in office, depending on role/team)
• Up to 20 days of international working
• Learning allowances, coaching and development programs

Before you apply

• Interview process: recruiter screening call, in-person interview with the People Director and office tour, then a virtual call with a senior stakeholder
• If you do not already hold a Health & Safety qualification, you would be expected to undertake appropriate Health & Safety training

About the company

Moonpig Group is home to Moonpig, Greetz, Red Letter Days and Buyagift, focused on online gifting and cards. The group describes itself as built on values and an inclusive culture.