Production Assistant

The role

You will help make personalised cards and gifts in the Tamworth fulfilment centre. You will rotate across picking, packing, printing and gift assembly, and check quality.

What you will do

• Accurately pick and pack cards, gifts, and products in line with customer orders
• Operate printing equipment to produce high-quality personalised items
• Assemble and present bundled gift products to brand standards
• Carry out detailed quality checks on printed and packed items
• Follow all Standard Operating Procedures (SOPs) and safety guidelines
• Meet daily productivity and accuracy targets
• Maintain a clean, safe, and organised working environment
• Work flexibly across production areas to support business needs, especially during peak periods
• Report equipment issues, defects, or errors to team leaders promptly
• Contribute positively to team performance and continuous improvement

Required qualifications

• Positive, reliable and team-focused approach
• Comfortable working in a fast-paced, high-volume environment
• Strong attention to detail and pride in producing accurate work
• Ability to follow instructions and processes consistently
• Willingness to rotate across tasks and departments
• Basic literacy and numeracy skills to read orders and follow instructions
• Flexibility to work varied shifts, including weekends during peak periods

Nice to have

• Previous experience in a warehouse, production, or fulfilment environment
• Familiarity with print machinery, fabrication processes, or handheld scanners
• Understanding of health and safety practices within logistics or production

Benefits

• Competitive pay and bonus
• Generous pension plans
• Staff discounts on Moonpig products
• Private medical and dental care (UK)
• Mental health support
• On-site food trucks during busy periods
• Birthday and anniversary celebrations
• Learning opportunities and internal development paths

Before you apply

• Assessment day at the Tamworth site on the 16th or 17th of September; you must be available on either date if successful

About the company

Moonpig Group is home to Moonpig, Greetz, Red Letter Days and Buyagift. The group sells personalised cards and gifts online.