Senior Solution Architect

The role

You will work with enterprise customers as a technical advisor, from diagnosing their data problems and running tailored demos and proofs of concept through to onboarding and growing their use of the platform. You will also represent the brand at events and feed customer insights back to product teams.

What you will do

• Identify technical and business pain points and map them to success metrics and business outcomes
• Build and deliver customised demos, workshops, trials or POCs
• Support digital sales rooms and credit sizing estimates, aligned with sales strategy
• Act as a trusted advisor to set up infrastructure, monitor adoption and help customers achieve early wins
• Lead business reviews and customer cadences to keep adoption high and resolve issues proactively
• Identify upsell and expansion opportunities to help customers get maximum ROI
• Represent the brand as an expert at industry events and create technical content or case studies
• Collect customer insights and relay them to Product and Engineering teams
• Stay ahead of trends in cloud computing and data transformation and share that knowledge

Required qualifications

• 5-7 years working with enterprise customers in a technical role, such as Solution Architect or Sales Engineer
• Strong experience in solution selling, including tailored software presentations and overcoming technical objections
• Experience using AI and agentic AI solutions (Claude, ChatGPT, Cursor, n8n)
• Expertise in cloud platforms such as AWS, Azure or GCP
• Experience with cloud data platforms such as Snowflake and Databricks
• In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB)
• Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL)
• Excellent communication and presentation skills for technical and non-technical stakeholders

Nice to have

• Knowledge of Matillion's Data Productivity Cloud or Matillion ETL, and competitive ETL solutions
• Experience with value-based sales, especially MEDDPPICC and Command of the Message
• Knowledge of big data technologies (Spark, PySpark), data lakes and MPP databases (Teradata, Vertica, Netezza)
• Familiarity with Git and experience with Python
• Degree in Computer Science or related field, or equivalent practical experience
• Experience using Salesforce

Benefits

• Company equity
• 30 days holiday plus bank holidays
• 5 days paid volunteering leave
• Private health insurance
• Life insurance
• Pension
• Access to mental health support
• Flexible working culture that promotes work-life balance

Before you apply

• Matillion does not ask for money, fees or bank details at any point in hiring; recruiters contact only from @matillion.com addresses
• Verify open roles at matillion.com/careers before clicking any links

About the company

Matillion is the company behind Maia, an AI Data Automation platform, used by organisations such as Cisco, DocuSign and Slack. It started in Manchester and now has teams across the UK, US and India.