Open Source Community Advocate

The role

You will help Metabase users with questions and problems, mostly on the discourse forum and on social channels. You will also build relationships with customers, gather their feedback, and work with the writing and brainstorming teams on content.

What you will do

• Answer user questions on the discourse forum
• Help customers on Twitter and other social channels such as LinkedIn, Reddit and data Slack communities
• Learn what users are trying to accomplish
• Collaborate with the writing team on documentation
• Take part in brainstorming on content for customers

Required qualifications

• Enjoy helping people and solving their problems
• At least 3 to 5 years writing production code or administering systems
• Experience with data visualization or data analytics tools
• Excellent written communication
• Comfortable being the face of Metabase in webinars or in-person events
• Expertise in at least one of: running Metabase on various operating systems for multiple years; networking and how web applications function; managing servers (physical, Docker, AWS/GCP); managing dat

Nice to have

• Experience using Metabase
• Fluency in multiple languages

Benefits

• Meaningful equity
• Fully employer-covered medical, dental and vision insurance
• 75% coverage for dependents
• 401(k) with employer match, available after the first 30 days
• Flexible and unlimited paid time off, including sick time
• Asynchronous, remote-first environment
• Flexible schedule and autonomy
• Support for growth, learning and development

Before you apply

• US applicants: Metabase uses the federal E-Verify program after hire, not to pre-screen candidates

About the company

Metabase offers an open source business intelligence tool that makes it easy for companies to get insights from their data. The company is 100% remote and recently raised a $30M Series B.