Datacenter IT Team Leader

The role

You will maintain, diagnose and repair IT hardware in high-density datacenters in the Paris region. You will also lead the technical team on the floor, set technical standards and help meet regional production KPIs.

What you will do

• Serve as a technical role model on the ground, enforce best practices and mentor local technicians
• Assemble, rack, cable and configure servers and hardware equipment in regulated datacenter spaces
• Perform complex hardware diagnostics, component replacements and fiber/copper cable testing with optical tracers and reflectometers
• Act as the primary on-site operational contact, supervising and escorting external service providers and suppliers
• Process and track incident tickets (Jira Service Management), asset flows (Odoo) and reporting (Google Sheets) within SLA timeframes
• Stay vigilant on high-value hardware, physical handling safety and restricted access, and flag risks to management

Required qualifications

• Strong experience as an IT datacenter technician, with a first experience in team coordination or lead roles
• Strong expertise in server troubleshooting, hardware assembly, cabling and optoelectronic testing (copper/fiber, reflectometer, optical tracer)
• Proficiency with Jira Service Management, Odoo and Google Sheets
• Active B-category driver's license
• Ability to establish technical legitimacy on the floor, mentor peers and foster team cohesion
• Strong commitment to serving internal clients with transparency, clear communication and accountability
• High personal standards for production quality and commitment to meeting operational SLAs

Benefits

• International environment with dozens of nationalities, where English is as widely spoken as French
• Internal mobility, including transition opportunities to other entities within the Iliad Group
• Over 100 public cloud products in IaaS, PaaS and AI to work with
• Modern infrastructure, including high-performance bare metal servers
• Datacenters powered solely by renewable energy since 2017, with top-level certification

Before you apply

• The hiring process has three steps: a 30-minute discovery call with a Talent Acquisition Manager, a 1-hour technical and role interview with the Datacenter Operations Manager, and a 1-hour final inter

About the company

Scaleway is a European cloud provider founded in 1999 that designs secure, sustainable infrastructure for businesses and public institutions. It is backed by the Iliad Group, which is investing €3 billion in a sovereign AI alternative.