Technician 3, Quality Systems Engineering (R4956)

The role

This role supports quality management processes for new and existing products. You will help maintain procedures, records and documentation, and support audits, corrective actions and continuous improvement.

What you will do

• Support daily execution of QMS processes and activities.
• Assist with maintaining procedures, work instructions and quality records.
• Track and follow up on audit findings, corrective actions and process updates.
• Assist engineers so new products and processes meet QMS requirements.
• Support documentation and readiness activities before production reviews.
• Participate in inspections and verification activities as needed.
• Maintain document control, including updates, revisions and archival of records.
• Enter and manage data in quality systems, ERP systems or tracking tools.
• Support preparation for internal and external audits and compile objective evidence.
• Assist with root cause investigations and monitor key quality metrics.

Required qualifications

• 1 to 3 years of experience in a quality, manufacturing or technical support role, preferably in aerospace or a regulated environment.
• Familiarity with basic root cause analysis methods such as 5 Whys or Fishbone.
• Strong attention to detail and organizational skills.
• Ability to follow established procedures.

Nice to have

• Working knowledge of AS9100 or ISO 9001 standards.
• Experience with document control systems, ERP systems or quality data tracking tools.
• Certification or training in quality, such as Six Sigma Yellow or Green Belt.

Benefits

• Bonus for full-time regular employees.
• Benefits for full-time regular employees.
• Equity for full-time regular employees.
• Temporary benefits package for temporary employees, applicable after 60 days of employment.

Before you apply

• Offers are contingent on a cleared background check and possible reference check.
• Military fellows and part-time employees are not eligible for benefits.
• Salary is influenced by skill set, experience, licences and certifications, and work location.

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.