People Experience Ops Partner (R6507)

The role

You will deliver employee lifecycle operations across assigned international locations, covering onboarding, employment changes and offboarding. You will also partner with managers and employees and support process improvement for a growing global workforce.

What you will do

• Deliver employee experiences across onboarding, employment changes and offboarding.
• Coordinate employment documentation, eligibility checks, systems access, payroll setup and benefits administration.
• Partner with managers and employees to provide timely, responsive and empathetic support.
• Maintain accurate employee data, HR systems and personnel records.
• Liaise with payroll providers, benefits partners and employers of record (EORs).
• Support performance review cycles, promotions, talent reviews and development programs.
• Coordinate international mobility, relocations, work authorisations and transfers.
• Contribute to compliance, reporting, audits and employment process governance.
• Drive process improvements, automation initiatives and scalable ways of working.
• Support international growth initiatives, including new-country and entity launches.

Required qualifications

• 5+ years' experience in People Operations, HR Operations, or a related HR function.
• Hands-on experience supporting employee lifecycle processes across multiple countries.
• Strong knowledge of onboarding, offboarding, employment documentation, payroll coordination, leave administration and benefits support.
• Experience maintaining HRIS records, analysing people data and driving operational excellence.
• Ability to work independently, manage competing priorities and collaborate across multiple time zones.
• Excellent communication skills and a strong customer-service mindset.
• Demonstrated success improving processes through automation, systems enhancements or continuous improvement initiatives.

Nice to have

• Experience with UKG, Workday, Jira, or similar HR technology platforms.
• Experience working with international mobility, EOR providers, new-country expansions or entity transitions.
• Experience in a high-growth technology, engineering, aerospace or defence environment.
• Additional language capabilities.

Benefits

• Join a high-growth, mission-driven global organisation.
• Partner with leaders and employees across multiple international locations.
• Influence and improve people processes at scale.
• Work with a collaborative and supportive global PX team.
• Gain exposure to international HR operations, mobility, compliance and organisational growth initiatives.
• Significant opportunities for professional growth and development as the company expands globally.

Before you apply

• All offers are contingent on a cleared background check and possible reference check.

About the company

Shield AI is a venture-backed defence-tech company founded in 2015, building intelligent autonomous systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.