Staff Field Solutions Engineer (R5644)

The role

This role supports customers with simulation, synthetic environment and AI-enabled mission system capabilities. You will act as a technical expert in sales engagements, demonstrations, and capture activities, focused on Australia, the Indo-Pacific, AUKUS and allied defense partners.

What you will do

• Serve as a customer-facing technical expert for Shield AI simulation and AI-enabled mission system capabilities
• Support customer discovery, technical briefings, demonstrations, RFIs, RFPs, proposals and capture activities
• Translate customer mission needs and training objectives into credible solution concepts
• Explain image generation systems, synthetic environments, threat models, LVC architectures and scenario generation to varied audiences
• Work with Business Development, Product, Engineering and other teams to represent customer requirements and field feedback
• Help customers evaluate simulation for training, mission rehearsal, test and evaluation, and capability development
• Develop technical sales assets such as capability briefs, demo scripts, FAQs and white papers
• Keep customer materials accurate on current capabilities, constraints and roadmap timing
• Build relationships with customer technical stakeholders, operational users and regional partners

Required qualifications

• 7+ years in modeling and simulation, training systems, test and evaluation, synthetic environments, defense software, aerospace systems, solutions or systems engineering, field applications engineerin
• Direct hands-on experience with advanced defense simulation, training or test environments
• Practical experience with image generation systems, platform-in-a-box systems, threat models, constructive entities, sensor simulation, scenario generation or LVC environments
• Understanding of how simulation is used for training, mission rehearsal, experimentation, test and evaluation
• Experience supporting customer technical engagements, proposals, integration discussions or operational workshops
• Ability to turn customer requirements into feasible solution concepts, requirements, demos and product feedback
• Strong written and verbal communication for technical, operational, commercial and leadership audiences
• Ability to work cross-functionally with Business Development, Product, Engineering and regional partners
• Strong judgment in representing product capabilities, limitations and integration considerations
• Willingness and ability to travel internationally
• Ability to work from or regularly support activities in Melbourne, Australia
• Professional fluency in English

Nice to have

• Experience supporting defense simulation, training, test or experimentation customers in Australia, the Indo-Pacific, AUKUS or allied markets
• Experience with Australian Defence Force, Australian defense industry, government or national security stakeholders
• Experience with AI-enabled synthetic agents, computer-generated forces, adversary behavior models or automated scenario generation
• Real-world autonomy experience, including autonomous aircraft, unmanned systems, robotics or AI-enabled mission systems
• Familiarity with LVC architectures, DIS/HLA, test infrastructure, training range integration or distributed simulation
• Hands-on experience with Python, C++, Linux, APIs, SDKs, simulation tooling or robotics middleware
• Prior military, defense, aerospace, simulation, test, training, robotics or unmanned systems experience
• Experience working across varied customer cultures, acquisition processes and partner ecosystems

Before you apply

• Offers are contingent on a cleared background and possible reference check
• Salary depends on skill set, experience, licences and certifications, and work location

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.