Staff Product Support Specialist (R6459)

The role

You will plan and manage logistics and sustainment for assigned autonomous aircraft subsystems, from design through field support. You will own assigned product support areas, including maintenance analysis, supply support and lifecycle support products.

What you will do

• Execute logistics and sustainment planning for assigned UAS subsystems across design, production, deployment and field support.
• Develop and maintain integrated logistics support products, including provisioning data, spares recommendations and sustainment documentation.
• Perform Maintenance Task Analysis to define maintenance tasks, frequencies, tools, skill levels, labor hours and maintenance levels.
• Build and maintain Logistics Control Number structures for assigned systems.
• Support Reliability and Maintainability activities, including Level of Repair Analysis inputs, FMECA data review and availability analysis.
• Execute supply support activities, including spares analysis, parts forecasting, inventory planning and repair pipeline tracking.
• Coordinate with engineering, manufacturing, supply chain, field operations, suppliers and repair vendors to resolve support issues.
• Provide logistics inputs to proposals, basis of estimates and cost estimates.
• Ensure assigned work complies with defense standards, contract requirements, export control requirements and company processes.

Required qualifications

• Bachelor's degree in logistics, engineering, supply chain, aviation maintenance, business or a related field; equivalent military or defense logistics experience may be considered.
• 6 or more years of experience supporting UAS, fighter or other military aircraft logistics and sustainment.
• Hands-on experience performing Maintenance Task Analysis and developing maintenance planning data.
• Working knowledge of Logistics Control Number structures.
• Experience applying Reliability and Maintainability principles, including failure modes, availability metrics and Level of Repair Analysis inputs.
• Hands-on supply support experience, including spares planning, provisioning, inventory management and parts forecasting.
• Ability to interpret engineering drawings, bills of material, configuration data and technical documentation.
• Strong analytical, communication and organizational skills, with the ability to work independently and collaborate across teams in a fast-paced environment.

Nice to have

• Experience with integrated product support elements, including supply support, support equipment, maintenance planning, technical data, manpower and facilities.
• Experience with provisioning, sparing or supportability tools such as PowerLOG J, SLICwave, COMPASS, CASA, OPUS10 or EAGLE.
• Familiarity with MIL-STD-1388, GEIA-STD-0007, SAE TA-STD-0017, MIL-HDBK-502A or related product support standards.

Benefits

• Full-time employees: pay within the listed range, plus bonus, benefits and equity.
• Temporary employees: pay within the listed range, plus a temporary benefits package applicable after 60 days of employment.
• Military fellows and part-time employees are not eligible for benefits.

Before you apply

• All offers are contingent on a cleared background and possible reference check.
• Salary depends on skill set, experience level, licenses and certifications, and work location.

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.