Forward Deployed Engineer II (5951)

The role

You will work with customers to deploy and integrate Shield AI's Hivemind software in real-world settings. You will provide technical support and training, and work with engineering teams on new autonomy capabilities.

What you will do

• Deploy with customers on site to support software integration and development
• Become an expert user of the Hivemind enterprise software stack and its autonomy modules
• Provide technical support and training to customers on Hivemind
• Develop AI and autonomy applications using the Shield AI enterprise software development kit
• Assist the sales team with demos, conferences and immersions
• Assist with post-sales deployment and integration of Shield AI software products
• Develop and maintain technical documentation and training materials
• Help customers debug software and API integration issues
• Work with the product engineering team on customer feedback and product improvements

Required qualifications

• Bachelor's degree in Engineering, Computer Science or a related field and 2+ years of industry experience, OR Master's degree in Engineering, Computer Science or a related field and 1+ years of indust
• Strong technical background in software engineering
• Strong proficiency in writing modern C++
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Nice to have

• Experience in the defense, aviation, autonomy or robotics industry
• Prior experience as a customer-facing solutions engineer, application engineer or sales engineer
• Experience operating in a fast-paced, startup-like environment
• Advanced technical degree, especially in robotics or autonomy related fields

Benefits

• Comprehensive total rewards package aligned to your country office location

Before you apply

• Full details on compensation and benefits are available from your talent acquisition partner

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.