Configuration and Change Control Analyst (R5300)

The role

You will own and maintain the configuration baseline for the fielded V-BAT fleet, including aircraft, payloads, software, and ground equipment. You will control changes so that approved fixes, retrofits and releases reach the correct aircraft and customers.

What you will do

• Own and maintain the fielded and as-maintained configuration baseline for V-BAT aircraft, payloads, software, and ground and support equipment.
• Track serial numbers, hardware revisions, software versions, payload and ground system configurations, modifications, retrofit status and customer baselines.
• Manage the change control process so approved changes are applied to the correct aircraft, customers and configurations.
• Support Engineering Change Requests, Engineering Change Orders, impact assessments, release readiness reviews, retrofit plans and service actions.
• Tie fixes, retrofits, software updates and service actions to the correct serial numbers, configurations, customers and effectivity ranges.
• Coordinate with Engineering, Fleet Support, Manufacturing, Quality, Supply Chain and Customer Success to keep changes aligned and communicated.
• Identify configuration gaps, data inconsistencies, undocumented modifications and traceability risks, and escalate them.
• Support audits, reviews and investigations that require configuration or change history.
• Improve configuration management processes and tools as the sustainment function scales.
• Provide leadership updates on configuration health, change status, open risks and field deployment progress.

Required qualifications

• 4+ years of experience in configuration management, change control, aviation sustainment, hardware/software product support, manufacturing operations, PLM, engineering operations or complex hardware s
• Demonstrated experience managing configuration baselines, revision control, change effectivity, fielded asset records or engineering change processes.
• Strong understanding of baselines, as-built and as-maintained records, revision control, serial number traceability and effectivity management.
• Experience supporting ECRs, ECOs, release readiness reviews, retrofit planning, service actions or fielded product updates.
• Experience tracking hardware revisions, software versions, payload and ground equipment configurations, or deployed asset baselines.
• Ability to determine which aircraft, systems, customers or serial numbers are affected by a change, issue, release or service action.
• Experience working across engineering, manufacturing, quality, supply chain, operations, customer success and configuration management teams.
• Technical fluency with bills of material, part revisions, drawings, software releases and product structures.
• Strong process discipline and attention to detail across multiple systems and changing priorities.
• Strong written and verbal communication skills, including clearly communicating change applicability and decision needs.
• Ability to operate independently as a senior individual contributor and drive cross-functional accountability without direct authority.
• Ability to possess a Secret DoD security clearance as required by customers.

Nice to have

• Experience with aviation, defense, unmanned systems, robotics, aerospace manufacturing or deployed technical systems.
• Familiarity with PLM, ERP, MES, CMMS, service management or configuration management database systems.
• Experience with aircraft serial number tracking, software release management, payload configuration or field modification tracking.
• Experience with MRB, FRACAS, RCCA, service bulletins, maintenance releases or retrofit campaigns.
• Familiarity with configuration audits, controlled baselines or digital thread concepts.
• Experience in military, defense, aviation or high-reliability customer environments.
• Experience in a startup, high-growth, defense technology or advanced manufacturing environment.
• CM2, CMII, PMP, Lean Six Sigma, APICS, aviation maintenance, systems engineering or related certification.

Benefits

• Bonus for full-time regular employees.
• Equity for full-time regular employees.
• Benefits package for full-time regular employees.
• Temporary benefits package, applicable after 60 days of employment, for temporary employees.
• Equal opportunity and affirmative action employer.
• Accommodation available for disability or special need on request.

Before you apply

• Offers are contingent on a cleared background check and possible reference check.
• A Secret DoD security clearance is required as customers require it.
• Military fellows and part-time employees are not eligible for benefits.
• Pay depends on skill set, experience, licenses and certifications, and work location.

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.