Manager, Software Engineering (R5966)

The role

You will lead the Shared Services Engineering team, which builds and runs common services, SDKs, APIs, and customer-facing applications that connect Shield's products. You will set the team's roadmap and stay involved in architecture and delivery decisions.

What you will do

• Build and lead the Shared Services Engineering team, including hiring, coaching, performance management and career development
• Define and execute the team's roadmap, balancing customer needs, cross-product priorities, operational health and long-term technical investment
• Partner with product and engineering teams to identify shared capabilities and set ownership and integration boundaries
• Guide initiatives including shared authentication, telemetry integrations, the Customer Support Portal and future public telemetry APIs
• Lead the architecture, delivery and operation of shared services, SDKs, APIs and customer-facing systems
• Establish secure, reliable, documented and versioned interfaces for internal teams and external customers
• Communicate plans, progress, risks and tradeoffs across engineering, product and organizational leadership

Required qualifications

• 7+ years of software engineering experience, including managing engineers responsible for production software
• Demonstrated technical judgment in designing and operating full-stack applications, backend services, APIs or distributed systems
• Strategic systems thinking and the ability to turn recurring needs across products into reusable capabilities
• Track record of setting technical direction, making tradeoffs and executing across immediate and long-term priorities
• Effective cross-functional leadership, building alignment across engineering, product and organizational stakeholders

Nice to have

• Track record of leading teams that build shared services and customer-facing applications from scratch and own them through production operation
• Depth in identity and authentication, public APIs and SDKs, or OpenTelemetry and high-volume telemetry data
• Experience establishing a new engineering capability, consolidating fragmented ownership or driving adoption across multiple product teams
• Experience building and operating secure, reliable software in regulated or compliance-driven environments

Benefits

• Bonus
• Equity
• Benefits for full-time regular employees
• Temporary benefits package for temporary employees, applicable after 60 days of employment

Before you apply

• All offers are contingent on a cleared background check and possible reference check
• Military fellows and part-time employees are not eligible for benefits

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.