Sr Staff Product Support (R5912)

The role

This role leads logistics planning, supply support, sustainment analysis and lifecycle support for a next-generation autonomous aircraft system. It covers design, development, flight test, production and operational sustainment.

What you will do

• Lead logistics and sustainment planning for a UAS program across design, production, deployment and field support.
• Develop and maintain integrated logistics support products, including maintenance concepts, support equipment design, provisioning inputs, spares planning and sustainment documentation.
• Perform and manage Maintenance Task Analysis to define maintenance requirements, task frequencies, tools, skill levels, labor hours and maintenance levels.
• Develop and maintain Logistics Control Number structures for provisioning, maintenance planning, technical documentation and configuration tracking.
• Partner with engineering, program management, manufacturing, supply chain, field operations and customers to build logistics requirements into system design.
• Support Reliability and Maintainability activities, including Level of Repair Analysis, FMECA data analysis and operational availability improvement.
• Lead supply support, including spares analysis, provisioning, parts forecasting, inventory planning, repair pipeline coordination and obsolescence management.
• Coordinate with suppliers, depots, repair vendors and internal teams to ensure timely parts and logistics resources.
• Support proposal development, basis of estimate inputs, staffing plans, sustainment strategies and logistics cost estimates.
• Ensure logistics activities comply with defense standards, contract requirements, export control requirements and company processes.

Required qualifications

• Bachelor's degree in logistics, engineering, supply chain, aviation maintenance, business or a related field; equivalent military or defense logistics experience may be considered in lieu of degree.
• 8+ years of experience supporting UAS or fighter aircraft logistics and sustainment.
• Demonstrated experience with Maintenance Task Analysis and maintenance planning data.
• Expertise in Logistics Control Number structures and their use in provisioning, maintenance planning and supportability analysis.
• Experience with Reliability and Maintainability principles, including failure modes, reliability growth, availability metrics, field performance analysis and LORA development.
• Hands-on supply support experience, including spares planning, provisioning, inventory management, parts forecasting, repairables management and sustainment execution.
• Ability to interpret engineering drawings, bills of material, configuration data, maintenance data and technical documentation.
• Experience working cross-functionally with engineering, program management, supply chain, manufacturing, quality, field service and customer teams.
• Strong analytical, communication and organizational skills, with the ability to lead logistics efforts in a fast-paced program environment.
• Active and current security clearance, with ability to obtain SAP.

Nice to have

• Experience with integrated product support elements, including product support management, supply support, support equipment, manpower and personnel, facilities and maintenance planning.
• Experience with provisioning, sparing or supportability tools such as PowerLOG-J, SLICwave, COMPASS, CASA, OPUS10, EAGLE or similar systems.
• Knowledge of MIL-STD-1388, GEIA-STD-0007, SAE TA-STD-0017, MIL-HDBK-502A or related product support standards.
• Experience developing logistics inputs for CDRLs, technical manuals, maintenance plans, provisioning data, sparing recommendations or lifecycle sustainment plans.
• Experience with ERP, PLM or MRP systems such as SAP, Oracle, Costpoint, Teamcenter, Arena, Windchill or similar platforms.

Benefits

• Equity for full-time regular employees.
• Bonus for full-time regular employees.
• Benefits for full-time regular employees.
• Temporary benefits package for temporary employees, applicable after 60 days of employment.

Before you apply

• All offers are contingent on a cleared background and possible reference check.
• Military fellows and part-time employees are not eligible for benefits.
• Active and current security clearance is required, with ability to obtain SAP.

About the company

Shield AI is a venture-backed defense-tech company that protects service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.