Associate Asset Management Specialist (R5697)

The role

This role supports day-to-day enterprise IT asset management and procurement operations for hardware and software. The specialist maintains asset records, coordinates equipment logistics, and tracks software licenses through the asset lifecycle.

What you will do

• Support hardware and software asset intake, tagging, assignment, deployment, transfer, recovery and retirement.
• Maintain accurate asset and inventory records in IT asset management, CMDB, procurement and service management systems.
• Coordinate device shipments, returns, warranties, repairs, replacements and transfers.
• Assist with procurement tasks such as purchase requests, quotes, order tracking, invoice reconciliation and renewals.
• Track software licenses, including entitlements, assignments, usage, renewals and reclamation.
• Follow controls for asset handling, chain of custody, secure storage and data-bearing device disposition.
• Run routine inventory reviews and reconcile differences between physical assets, system records and user assignments.
• Prepare recurring reports on inventory status, aging assets, open requests, renewals and exceptions.
• Document procedures and work instructions for repeatable asset and procurement processes.
• Support onboarding, offboarding, refreshes and equipment recovery with other teams.

Required qualifications

• 1 to 3 years of experience in IT asset management, IT operations, service delivery, procurement support, inventory control or a related field.
• Experience with hardware assets such as laptops, desktops, mobile devices, peripherals or infrastructure equipment.
• Basic familiarity with software licensing, purchasing, inventory or asset lifecycle concepts.
• Experience maintaining accurate records in an ITSM, CMDB, ITAM, ERP, procurement or inventory system.
• Strong attention to detail, with the ability to reconcile data, follow procedures and manage multiple priorities.
• Clear written and verbal communication skills, including documenting processes and providing professional customer support.
• Ability to work effectively with cross-functional teams in a fast-paced, high-growth environment.
• Ability to handle company equipment and information responsibly and follow security and compliance requirements.

Nice to have

• Experience with enterprise IT asset management, service management, CMDB or workflow automation tools.
• Exposure to procurement, vendor coordination, purchase orders, invoices, warranties or software renewals.
• Familiarity with asset audits, inventory reconciliation, secure device disposition or software license compliance.
• Basic understanding of lifecycle stages from request through retirement.
• Familiarity with enterprise environments subject to SOC, NIST, ITAR or DoD controls.
• Experience in a technology, aerospace, defense, manufacturing or other regulated environment.
• Relevant training or certification in IT service management, asset management, procurement or inventory control.

Benefits

• Bonus
• Benefits
• Equity

Before you apply

• All offers are contingent on a cleared background check and possible reference check.
• Military fellows and part-time employees are not eligible for benefits.
• Temporary employees receive a temporary benefits package after 60 days of employment.

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.