Manager, Infrastructure (R6154)

The role

Lead, coach and develop a distributed team of infrastructure engineers and systems administrators. Own the Infrastructure strategy, roadmap and service portfolio across on-premises, colocation, edge, lab, manufacturing and hybrid environments.

What you will do

• Lead, coach and develop infrastructure engineers and systems administrators
• Own team capacity, resource planning, hiring priorities and succession planning
• Own Infrastructure strategy, roadmap, standards and operating model
• Oversee compute, virtualization, storage, backup, disaster recovery and Windows and Linux server platforms
• Provide management oversight for infrastructure supporting Teamcenter and other mission-critical engineering platforms
• Drive modernization, automation, lifecycle management and reduction of technical debt
• Manage site and data-center infrastructure, including rack capacity, power and cooling
• Partner with Network and Cloud Platform teams on hybrid architecture and migrations
• Lead major incidents, root-cause analysis, change governance and patching
• Manage vendors, support contracts, budgets and forecasts

Required qualifications

• 8+ years of progressive experience in enterprise infrastructure or systems engineering
• 4+ years leading infrastructure engineers or systems administrators
• Broad experience designing and operating enterprise compute, virtualization, storage, backup, disaster recovery and Windows and Linux server environments
• Strong understanding of high availability, capacity planning, patching, vulnerability remediation and infrastructure lifecycle management
• Experience supporting data centers, colocation facilities, server rooms, labs or manufacturing environments at enterprise scale
• Experience leading infrastructure modernization, automation, migrations and recovery testing
• Experience managing infrastructure vendors, support agreements, budgets and forecasts
• Strong people leadership skills, including hiring, coaching and performance management
• Clear written and verbal communication skills, including executive-ready status and risk communication
• Bachelor's degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience
• Ability to travel periodically to Shield AI locations and participate in after-hours work or incident response

Nice to have

• Experience in aerospace, defense, manufacturing, engineering, government contracting or another regulated environment
• Experience integrating infrastructure after acquisitions, site consolidations or relocations
• Experience with VMware, Hyper-V, KVM, NetApp, Cohesity, Active Directory, Entra ID, monitoring and configuration-management tools
• Experience supporting PLM platforms such as Siemens Teamcenter
• Knowledge of CMMC, NIST 800-171, ITAR, backup immutability and controlled unclassified information environments
• Experience with infrastructure as code, PowerShell, Python, Bash, Ansible, Terraform or related automation
• Relevant infrastructure, virtualization, cloud, security or IT service management certifications

Benefits

• Bonus
• Benefits
• Equity
• Temporary employees receive a temporary benefits package after 60 days of employment

Before you apply

• All offers are contingent on a cleared background and possible reference check
• Military fellows and part-time employees are not eligible for benefits

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.