Staff Engineer, Applications (R4828)

The role

You will work with customers on site to deploy and support Shield AI's Hivemind software. You will also help customers debug integration issues and work with engineering teams to build and test new autonomy capabilities.

What you will do

• Deploy with customers on site globally to support software integration and development
• Become an expert user of the Hivemind enterprise software stack and its autonomy modules
• Provide technical support and training to customers on Hivemind
• Develop AI and autonomy applications using the Shield AI enterprise software development kit
• Assist the sales team with demos, conferences and immersions
• Assist with post-sales deployment and integration of Shield AI software
• Develop and maintain technical documentation and training materials
• Help customers debug software and API integration issues
• Work with the product engineering team on customer feedback and product improvements
• Act as a technical leader across engagements, driving execution across cross-functional teams

Required qualifications

• Bachelor's degree in Engineering, Computer Science or a related field and 7+ years of industry experience, or a Master's degree in a related field and 5+ years of industry experience
• Strong technical background in software engineering
• Strong proficiency in modern C++
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Nice to have

• Experience in the defense, aviation or robotics industry
• Prior experience as a customer-facing solutions, application or sales engineer
• Experience in a fast-paced, startup-like environment
• Advanced technical degree, especially in robotics or autonomy related fields

Benefits

• Comprehensive total rewards package aligned to your country office location; full details available from the talent acquisition partner

Before you apply

• Frequent international travel, sometimes lasting multiple weeks, is part of the role

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.