Senior Forward Deployed Engineer (5961)

London. Posted a month ago

The role

This person will deploy Shield AI's Hivemind software with customers, on site, and provide technical support and training. They will also build AI and autonomy applications and help the sales team with demos and pre-sales work.

What you will do

Deploy with customers on site to support software integration and development
Become an expert user of the Hivemind enterprise software stack and its autonomy modules
Provide technical support and training to customers on Hivemind
Develop AI and autonomy applications using the Shield AI enterprise software development kit
Assist the sales team with demos, conferences and immersions
Assist in post-sales deployment and integration of Shield AI enterprise software
Develop and maintain technical documentation and training materials
Help customers debug software and API integration issues
Work with the product engineering team on customer feedback and product improvements

Required qualifications

Bachelor's degree in Engineering, Computer Science or a related field, and 5+ years of industry experience, or
Master's degree in Engineering, Computer Science or a related field, and 3+ years of industry experience
Strong technical background in software engineering
Strong proficiency in writing modern C++ code
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills

Nice to have

Experience in the defense, aviation, autonomy or robotics industry
Prior experience as a customer-facing solutions engineer, application engineer or sales engineer
Experience operating in a fast-paced, startup-like environment
Advanced technical degree, especially in robotics or autonomy related fields

Benefits

Comprehensive total rewards package aligned to your country office location

Before you apply

Full details on compensation and benefits are provided by your talent acquisition partner

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.