People Experience Ops Partner (R6561)

The role

You will run day-to-day people operations for employees across assigned international countries. The work covers onboarding, offboarding, employment documents, employee changes, leave and benefits administration, and coordination with Payroll, Finance, Legal and external providers.

What you will do

• Deliver a consistent, locally relevant employee experience across assigned international locations.
• Coordinate onboarding and offboarding with PX Business Partners, Talent Acquisition, IT, Payroll and Legal.
• Prepare employment contracts, amendments and employee letters using approved local templates.
• Maintain accurate HRIS records and personnel files and reconcile information across systems and providers.
• Coordinate payroll inputs, leave administration and benefits support with internal teams and external providers.
• Act as day-to-day contact for employees, managers, local providers and employers of record (EORs).
• Support new-country and entity launches, including transitions from EOR arrangements.
• Partner with Global Mobility on immigration, work authorization renewals, relocations and international transfers.
• Support managers through performance reviews, promotion cycles, talent reviews and development programs.
• Maintain process guides, employee resources and compliance calendars, and use feedback and reporting to improve service.

Required qualifications

• 5+ years of relevant experience in People Operations, HR operations or a related HR role, including multi-country employee lifecycle work.
• Experience managing onboarding, offboarding, employment documentation, leave administration, payroll inputs and benefits administration.
• Practical understanding of employment requirements in the countries supported.
• Strong HR systems and data skills, including maintaining records, reconciling information and developing reports or dashboards.
• Ability to work independently within established policies, manage competing priorities and meet deadlines across time zones.
• Strong communication and collaboration skills, with responsive, empathetic support and careful handling of sensitive information.
• Demonstrated success resolving operational problems and improving processes through automation, system enhancements or simpler ways of working.

Nice to have

• Experience with UKG, Workday, Jira or similar HR and service-management platforms.
• Experience working with EOR partners, international mobility processes, new-country launches or entity transitions.
• Experience in a growing technology, engineering or defense business.
• Additional language skills relevant to the countries supported.

Benefits

• Comprehensive total rewards package aligned to your country office location; full details are available from your talent acquisition partner.

Before you apply

• Consult your talent acquisition partner for full details on compensation and benefits.

About the company

Shield AI is a venture-backed defense-tech company that protects service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies, with offices and facilities across the U.S., Europe, the Middle East and Asia-Pacific.