Senior Engineering Manager

The role

You will lead a team of applications engineers who support edge-AI and autonomy on sea, air and space platforms. You will manage customer issues, mentor the team and work with product, sales and customer success teams to improve the Hivemind Autonomy SDK.

What you will do

• Lead and mentor a team of autonomy applications engineers
• Manage, prioritize and delegate customer issues
• Act as escalation point for complex customer issues
• Contribute code, design and architecture to internal and customer projects
• Support business development in pre-sales and post-sales activities
• Oversee technical resources such as user guides, FAQs and knowledge bases
• Coordinate with product, sales and customer success teams
• Act as liaison between customers and internal teams
• Set performance goals and conduct regular evaluations
• Track and report on customer engagement and team performance metrics

Required qualifications

• Bachelor's degree in Aerospace Engineering, Computer Science, or a related field
• 10+ years of industry experience
• 5+ years of experience in a customer-facing engineering role
• 5+ years of experience as an engineering manager
• Strong technical background in software engineering
• Strong proficiency in modern C++
• Intermediate proficiency in Python
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Nice to have

• Experience developing software for mobile robot or autonomy applications
• Experience in the defense aviation or robotics industry
• Experience building and running a 5-7 person enterprise software applications or solutions engineering team
• Ability to travel to the USA for up to 3 months at a time for training

Benefits

• Bonus
• Benefits
• Equity
• Temporary benefits package after 60 days (temporary U.S. roles)
• International premium and hardship differential (international roles)
• Cost of living differential and living quarters allowance (international roles)
• Foreign service transfer allowance (international roles)
• International benefits (international roles)
• Visa assistance (international roles)
• Relocation assistance (international roles)

Before you apply

• All offers are contingent on a cleared background check
• All offers are contingent on a possible reference check
• Interns, military fellows and part-time roles are not eligible for bonus, benefits or equity

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.