Technical Writer (R5662)

The role

You will write and maintain service bulletins for the V-BAT aircraft. The work covers inspections, corrective actions, modifications, and operating limits, and it works closely with engineering, quality, manufacturing, and field support teams.

What you will do

• Develop and maintain service bulletins for inspections, corrective actions, modifications, operational limitations, maintenance actions, parts replacements, and configuration changes
• Write step-by-step maintenance and inspection procedures that are accurate, safe, and usable in operational environments
• Observe and document maintenance, assembly, inspection, troubleshooting, ground-test, and flight-test work so procedures match actual execution
• Develop or coordinate technical visuals such as annotated photos, exploded views, diagrams, and wiring excerpts
• Assess the documentation impact of engineering changes, software releases, flight-test findings, and field feedback, and issue timely configuration-controlled updates
• Document applicability, prerequisites, compliance requirements, labor estimates, tools, parts, and return-to-service requirements
• Write warnings, cautions, notes, and hazard statements for maintenance and energized, rotating, fuel, and battery hazards
• Manage multiple service bulletin efforts from issue identification through release and revision
• Facilitate cross-functional reviews with engineering, quality, manufacturing, supply chain, flight operations, and customer support
• Maintain templates, style guides, revision histories, distribution records, and document-control processes

Required qualifications

• Bachelor's degree in a technical discipline, or equivalent relevant experience
• 3+ years of relevant experience in maintenance documentation, service engineering, or technical writing in aerospace, defense, aviation, UAS, or complex electromechanical systems
• Demonstrated ability to create, revise, or technically validate maintenance procedures, service bulletins, work instructions, or test procedures
• Experience developing maintenance instructions for aircraft, UAS, avionics, propulsion, electrical, or mechanical systems
• Practical working knowledge of aircraft or UAS systems and their interfaces
• Ability to interpret engineering drawings, BOMs, CAD outputs, schematics, system architectures, and engineering changes
• Proven ability to work directly with engineers, quality staff, maintainers, and flight-test teams to obtain and validate technical information
• Ability to produce clear, sequential, user-focused procedures for inspection, removal, installation, modification, troubleshooting, and functional testing
• Exceptional writing, editing, and organizational skills
• Ability to identify ambiguous, incomplete, conflicting, or unsafe technical information and drive resolution
• Experience in a configuration-managed product environment with controlled revisions and formal approvals
• Self-sufficient, proactive, and able to manage multiple high-priority publications on compressed timelines

Nice to have

• FAA Airframe and Powerplant (A&P) certificate, military aviation maintenance specialty, or equivalent aircraft maintenance experience
• Experience maintaining, troubleshooting, inspecting, or supporting fixed-wing aircraft, rotorcraft, UAS, or autonomous platforms
• Experience supporting corrective-action, reliability, quality, safety, or fleet-support programs
• Familiarity with ATA iSpec 2200, S1000D, MIL-STD-40051, MIL-STD-38784, MIL-STD-1808, or comparable technical-publication frameworks
• Background supporting developmental, operational, or flight test, field sustainment, deployed operations, depot maintenance, or field service
• Experience with PLM, document-control, change-control, configuration-management, or engineering-release systems
• Experience with Adobe FrameMaker, Arbortext, XML/DITA, Microsoft Office, Adobe Creative Suite, or Visio
• Experience developing technical illustrations, wiring diagrams, and maintenance graphics

Benefits

• Bonus
• Benefits
• Equity (full-time regular employees)
• Temporary benefits package after 60 days of employment (temporary employees)

Before you apply

• All offers are contingent on a cleared background check and possible reference check
• Military fellows and part-time employees are not eligible for benefits

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.