Mission Systems Engineer - Fleet Support (R5004)

The role

You will be the mission systems subject-matter expert for the V-BAT Fleet Support team. You will lead engineering support for payload, transponder and externally connected mission systems, working with customers and internal engineering teams.

What you will do

• Serve as the mission systems subject-matter expert for Fleet Support and lead escalated investigations.
• Diagnose payload integration and performance issues, including power, thermal, compute, data interfaces and timing.
• Troubleshoot systems that communicate with external sources or provide data externally.
• Support introduction of emerging technologies and new mission capabilities into the fielded fleet.
• Work directly with customers, operators and maintainers to reproduce issues and define corrective actions.
• Partner with electrical, software and RF teams on cross-functional mission-system problems.
• Support lab validation, hardware integration, test readiness and field demonstrations.
• Create technical guidance, interface notes, troubleshooting procedures and customer-facing documentation.
• Capture recurring issues and feed lessons learned back to product, systems and design teams.

Required qualifications

• Bachelor's degree in Systems Engineering, Aerospace Engineering, Electrical Engineering or a related discipline.
• 5+ years of experience in payload integration, sensor integration, mission systems, avionics integration or aircraft systems engineering.
• Experience troubleshooting complex systems spanning hardware, software, networking and operational workflows.
• Strong ability to move between high-level mission context and detailed subsystem investigation.
• Experience working across design, integration, test and field-support environments.
• Strong written and verbal communication skills in customer-facing technical settings.

Nice to have

• Experience with electro-optical and infrared (EO/IR) payloads, radar, transponders or other externally connected aircraft mission systems.
• Experience with interface control documents, validation planning and flight-test support.
• Experience introducing new payloads or mission kits into operational fleets.
• Experience with defense, maritime or expeditionary mission systems.

Benefits

• Bonus and equity for full-time regular employees.
• Benefits for full-time regular employees.
• Temporary benefits package for temporary employees, applicable after 60 days of employment.

Before you apply

• All offers are contingent on a cleared background and possible reference check.
• Military fellows and part-time employees are not eligible for benefits.

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.