Senior Staff, Workplace AI (R5448)

The role

Partner to the Director of Workplace AI. Work with business stakeholders to clarify their problems, shape AI use cases, and measure impact. Produce business cases and recommendations that senior leaders can act on quickly.

What you will do

• Turn unclear business requests into clear problem statements and testable success criteria.
• Map current workflows, find pain points, and quantify the potential impact of AI solutions.
• Define use-case scope, requirements, and business value with the Director and technical partners; build simple business cases.
• Run market research and build vendor comparison frameworks to inform buy vs build recommendations.
• Set pre-deployment baselines and design business-facing metrics and dashboards to track adoption and value.
• Draft concise business cases, evaluation summaries, and ROI updates for senior leaders.
• Monitor usage and outcome data against baselines and highlight where AI solutions succeed or underperform.
• Use feedback, usage, and outcome data to guide training focus, messaging, and iteration priorities.

Required qualifications

• 12 years in consulting, business analysis, product strategy, transformation, or similar analytically heavy individual contributor roles.
• Strong fluency with modern AI/GenAI concepts and enterprise productivity tools.
• Demonstrated experience structuring ambiguous business problems and delivering data-informed recommendations.
• Strong analytical and problem-solving skills; comfortable with quantitative analysis (Excel/Sheets, BI tools, or similar).
• Ability to turn stakeholder conversations and data into clear narratives, business cases, and recommendation documents.
• Experience working cross-functionally with business stakeholders on technology-enabled change.
• Strong written communication for senior, non-technical audiences (memos, decks, summaries).

Nice to have

• Consulting background (strategy, operations, or analytics), or internal strategy/ops roles focused on data-driven decisions.
• Experience building simple ROI models or value frameworks for technology or process changes.
• Exposure to vendor selection, SaaS evaluations, or market scans in a B2B/enterprise context.
• Familiarity with BI or analytics tools such as Power BI, Tableau, or Looker.

Benefits

• Bonus.
• Equity (full-time regular employees).
• Benefits (full-time regular employees).
• Temporary benefits package, applicable after 60 days of employment (temporary employees).

Before you apply

• All offers are contingent on a cleared background check and possible reference check.
• Military fellows and part-time employees are not eligible for benefits.

About the company

Shield AI is a venture-backed defense-tech company that builds intelligent systems to protect service members and civilians. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.