Field Solutions Engineer (5643)

The role

Serve as the customer-facing technical expert for Shield AI and Aechelon simulation, synthetic environment, and AI-enabled mission system capabilities across Europe. Support customer engagements, demonstrations, proposals and capture activities, based in Madrid, Spain.

What you will do

• Serve as customer-facing technical expert for Shield AI and Aechelon simulation and synthetic environment capabilities across Europe
• Support customer discovery, technical briefings, demonstrations, RFIs, RFPs, proposals, white papers and capture activities
• Translate customer mission needs, training objectives and test requirements into credible solution concepts
• Support European, NATO and allied defense simulation, training, test and evaluation engagements
• Explain image generation systems, synthetic environments, LVC architectures and AI-enabled synthetic agents to technical, operational, commercial and leadership audiences
• Partner with Business Development, Capture, Product, Engineering and Program teams to represent customer requirements and field feedback
• Help customers evaluate how simulation can support training, mission rehearsal, test and evaluation and AI/autonomy development
• Develop technical sales assets such as capability briefs, demo scripts, FAQs and white papers
• Ensure customer-facing materials accurately reflect current capabilities, constraints and roadmap timing
• Build relationships with customer technical stakeholders, operational users, acquisition organizations, defense primes and integrators

Required qualifications

• 7+ years in modeling and simulation, training systems, test and evaluation, synthetic environments, defense software, aerospace systems, solutions engineering, systems engineering, field applications
• Direct hands-on experience with defense simulation, training or test environments supporting military or government customers
• Practical experience with image generation systems, platform-in-a-box systems, synthetic environments, threat models, constructive entities, sensor simulation, scenario generation or live-virtual-cons
• Strong understanding of how simulation is used for operational training, mission rehearsal, experimentation, test and evaluation and capability development
• Experience supporting customer-facing technical engagements, proposal efforts, integration discussions or operational workshops
• Ability to translate customer requirements and technical constraints into feasible solution concepts, requirements, demos and product feedback
• Strong written and verbal communication skills for technical, operational, commercial and leadership audiences
• Ability to work cross-functionally with Business Development, Product, Engineering, Customer Engagement and Program teams
• Strong judgment in representing product capabilities, limitations, roadmap dependencies and integration considerations
• Ability to operate independently across complex international customer engagements
• Willingness and ability to travel throughout Europe and internationally
• Professional fluency in Spanish and English

Nice to have

• Experience supporting defense simulation, training, test or experimentation customers in Spain, Europe, NATO or allied markets
• Experience working with ministries of defense, armed forces, government laboratories, defense primes, systems integrators, training or test organizations
• Professional fluency in Spanish or another European language
• Experience with AI-enabled synthetic agents, computer-generated forces, adversary behavior models, automated scenario generation or AI-driven entity behavior in simulation
• Real-world autonomy experience, including autonomous aircraft, unmanned systems, robotics, AI-enabled mission systems or autonomy software
• Familiarity with LVC architectures, simulation interoperability, DIS/HLA, test infrastructure, training range integration or distributed simulation
• Hands-on experience with Python, C++, Linux, APIs, SDKs, simulation tooling, visualization systems, autonomy software, robotics middleware or technical prototyping
• Prior military, defense, aerospace, simulation, test, training, robotics, unmanned systems or advanced software experience
• Experience supporting proposals, RFIs, RFPs, white papers, technical volumes or complex international capture activities

Benefits

• Comprehensive total rewards package aligned to country office location

Before you apply

• Spanish and English professional fluency is required

About the company

Shield AI is a venture-backed defense-tech company that protects service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation technologies.