Operations Analyst - US Government Security

The role

You will keep US Government operations moving by tracking and stabilizing projects, removing roadblocks, and owning operational outcomes. You will also manage facility operations, from desk setups and IT to HVAC and COMSEC, and coordinate with internal teams and external vendors.

What you will do

• Serve as first responder for technical and non-technical issues, troubleshooting and resolving challenges.
• Own and manage all aspects of facility operations, including desk configurations, IT setups, HVAC and COMSEC.
• Coordinate across internal teams and external vendors to keep the environment running at a high standard.
• Identify and reduce bottlenecks, blockers, or friction in team and project delivery.
• Craft and implement processes or tools to reduce friction and use resources well.
• Partner with Palantir stakeholders to spot process gaps, scope projects, and deliver results on time, on budget and at high quality.
• Learn and develop expertise to cover critical gaps or support important efforts and projects.

Required qualifications

• US security clearance at the Secret level or above.
• Experience in desktop or user support in a fast-paced classified environment.
• Must reside within 60 minutes of the office.
• Ability to travel 10-25%.
• Ability to work in a fast-paced environment and maximize organizational efficiency.
• Ability to problem solve, remain open to new ideas and potential failures.
• Logical, methodical troubleshooting with a commitment to root cause resolution.
• Capacity to learn new skills and technologies and communicate technical concepts to others.
• Sound judgment and the ability to recognize inefficiencies and quickly mitigate them.
• High attention to detail, including maintaining accurate records and tracking project metrics.
• Experience managing COMSEC equipment.

Benefits

• Medical, dental and vision insurance for employees and eligible dependents, plus voluntary life insurance.
• Automatic basic life, AD&D and disability insurance coverage.
• Commuter benefits.
• Relocation assistance.
• Take what you need paid time off, not accrual based.
• 2 weeks paid time off at the end of each year, subject to team and business needs.
• 10 paid holidays per calendar year.
• Leave of absence program, including military service and medical events.
• Paid leave for new parents and subsidized back-up care for all parents.
• Fertility and family building benefits, including adoption, surrogacy and preservation.
• Stipend for expenses that come with a new child.
• 401k plan enrollment.

Before you apply

• A US security clearance at the Secret level or above is required.
• Must reside within 60 minutes of the office.

About the company

Palantir builds software for data-driven decisions and operations. Its platforms help partners develop lifesaving drugs, forecast supply chain disruptions and locate missing children.