Operations Analyst - US Government Security

The role

As an Operations Analyst supporting US Government teams, you will track and stabilize projects, remove roadblocks, and own operational outcomes. You will also manage facility operations, coordinate with internal teams and external vendors, and reduce friction in processes.

What you will do

• Serve as first responder for technical and non-technical issues and resolve them.
• Own and manage facility operations, including desk configurations, IT setups, HVAC and COMSEC.
• Coordinate across internal teams and external vendors to keep the environment at a high standard.
• Identify and reduce bottlenecks, blockers and friction in project delivery.
• Craft and implement processes or tools to reduce friction and use resources well.
• Partner with stakeholders to spot process gaps, scope projects and deliver results on time, on budget and at high quality.
• Learn new expertise to cover critical gaps and bolster important efforts and projects.

Required qualifications

• A US security clearance at the Secret designation or above.
• Experience in desktop or user support in a fast-paced classified environment.
• Ability to work in a fast-paced environment and maximize organizational efficiency.
• Ability to problem solve while navigating differing viewpoints.
• Logical, methodical troubleshooting with a commitment to root cause resolution.
• Capacity to learn new skills and technologies and communicate technical concepts to others.
• Sound judgment and the ability to recognize inefficiencies and quickly mitigate them.
• High attention to detail, including maintaining accurate records and tracking project metrics.
• Experience managing COMSEC equipment.
• Must reside within 60 minutes of the office.
• Ability to travel 10-25%.

Benefits

• Medical, dental and vision insurance, with voluntary life insurance for employees and eligible dependents.
• Automatic basic life, AD&D and disability insurance.
• Commuter benefits.
• Relocation assistance.
• Take what you need paid time off, not accrual based.
• 2 weeks paid time off built into the end of each year, subject to team and business needs.
• 10 paid holidays per calendar year.
• Supportive leave of absence program, including military service and medical events.
• Paid leave for new parents and subsidized back-up care for all parents.
• Fertility and family building benefits, including adoption, surrogacy and preservation.
• Stipend for expenses that come with a new child.
• 401k plan.

Before you apply

• A US security clearance at the Secret designation or above is required.

About the company

Palantir builds software for data-driven decisions and operations. Its platforms help partners develop lifesaving drugs, forecast supply chain disruptions and locate missing children.