EPM Technical Account Manager - Paris

The role

You will act as a trusted technical advisor to Pigment's most strategic clients, from performance practices to platform concepts. You will build and run AI-assisted workspace audits and success plans, and work with Customer Success and Product & R&D.

What you will do

• Act as trusted advisor to strategic clients on technical topics
• Partner with Customer Success to build strategies aligned to each client's roadmap and challenges
• Run workspace audits and industrialize them with AI-assisted tooling
• Build and enrich the Success Plan offering, including repeatable AI-augmented delivery modules
• Collaborate with Product & R&D to surface platform enhancement opportunities

Required qualifications

• Several years (typically 6+, or equivalent depth) in a technical, client-facing role such as Solution Architecture, consulting, or analytics advisory
• Ease and credibility with clients, from platform admins to C-suite
• A builder's curiosity about AI and experience using AI tools to work smarter
• Track record leading several parallel projects across internal and external stakeholders

Nice to have

• EPM modeling experience (or a strong appetite to go deep on it fast)
• Experience with AI tools, vibe coding, Claude Code, MCP, solution design, data architecture
• Familiarity with finance processes or adjacent use cases (supply chain, SPM, Workforce)
• Comfort with data analysis, data flows and connections (SQL, APIs)

Benefits

• Competitive package
• Stock options
• Health insurance with Alan Blue, free for you and your family
• Weekly lunch and lunch vouchers (Swile card)
• Egym Wellpass subscription for gyms, studios and wellness spaces across France
• One company offsite every year
• High-end equipment, based on stock and availability

Before you apply

• Background checks are part of the hiring process, carried out lawfully before contracts are signed, with candidate consent

About the company

Pigment is an AI-powered business planning and performance management platform founded in 2019. The company reports over $100M in ARR and a team of 700+ across Paris, London, New York, Toronto, San Francisco and Austin.