Venue Sales Manager

The role

You will own revenue generation for the Esplanade in Phoenix, including its conference center, outdoor plaza, upstairs patio and private dining spaces. You lead the full sales process from first inquiry through contract signing, and you build catering and restaurant partnerships to grow revenue.

What you will do

• Own the vision and strategy for meeting and events revenue, including public and private sales of the conference center, outdoor plaza and upstairs patio.
• Create a partnership with Episcope hospitality to grow catering sales in all meeting and event spaces.
• Build and maintain a strong pipeline of venue bookings through paid marketing, networking and on-site activations.
• Stay connected with the Esplanade's restaurant partners to build referrals and boost retail business.
• Design campaigns that position the building as a lifestyle destination.
• Define goals, logistics and run-of-show plans so the events team can deliver high-quality events.
• Lead client intake and turn client expectations into planned events.
• Choose and align vendors and on-site partners with company standards.
• Manage the budget, forecast market patterns and recommend off-peak sales strategies.
• Track revenue and engagement data to inform planning.

Required qualifications

• 4+ years of experience driving sales leads and meeting revenue goals, preferably in large unique venue spaces.
• 1+ years managing at least one full-time direct report.
• Proven experience owning operational standards, service delivery and team performance in high-volume or high-touch environments.
• End-to-end event planning and execution experience.
• Skilled in driving revenue and efficiency through utilization planning, staffing models and resource management.
• Effective escalation owner, resolving complex event issues quickly while protecting the guest experience.
• Comfortable partnering cross-functionally with key stakeholders.
• Tech-savvy, with experience using booking, scheduling and collaboration tools (Google Workspace, Slack, event platforms).
• Adaptable and confident learning new systems for membership and program management.

Benefits

• Free employee-only medical coverage.
• 4% employer 401(k) match.
• Free short-term disability.
• Other benefits listed on the company's site.

Before you apply

• Fit with the company's core values is a critical part of the hiring process.

About the company

Playbook delivers hospitality services in commercial real estate and operates the Onsite workplace hospitality program for Tourmaline Capital Partners across its national portfolio. Onsite focuses on spaces, services, people and technology for office tenants.