Meetings and Events Coordinator

The role

You will coordinate the logistics for meetings and events in your assigned space, from timelines and room setups to vendor arrivals. You will also act as the on-site presence during daily operations, keeping guests comfortable and resolving issues as they arise.

What you will do

• Develop detailed timelines, space setups and service flows for each event
• Document every run-of-show with precision
• Act as the primary contact for external partners and vendors
• Coordinate vendor arrival windows and confirm scopes of work
• Manage required documentation and permits for vendors
• Serve as the on-site anchor for daily operations and guest relations
• Oversee teardown, reset and restocking of your space(s)
• Complete post-booking documentation and capture learnings
• Provide agile support across the team and prioritize tasks with leadership

Required qualifications

• 2+ years of experience in premium guest-facing environments such as luxury hospitality, events management or venue operations
• Proven experience delivering five-star service in high-volume or high-touch environments
• Effective problem-solver who resolves complex issues quickly while protecting the guest experience
• Comfortable partnering cross-functionally with key stakeholders
• Tech-savvy, with experience using booking, scheduling and collaboration tools (Google Workspace, Slack, event platforms)
• Adaptable and confident learning new systems for membership and program management

About the company

playbook is a company with a five-star brand promise and a building described as a thriving, magnetic destination. The posting refers to its 'house proud' building standards.