Wellness Program Manager

The role

You will oversee the fitness, health, and wellness amenities at Esplanade and work closely with the experience team. You will run daily fitness programming, including group classes, personal training, and events, and build relationships with members and building employees.

What you will do

• Serve as a primary point of contact for fitness members and build relationships with them
• Teach group classes and deliver personal training sessions
• Assist with site, public, and tenant events
• Maintain a clean, organized, and fully functional fitness space
• Order supplies, monitor inventory, and track expenses
• Support yoga instructors by managing subbing requests
• Track contract instructor hours for payroll
• Schedule group fitness classes and track attendance and KPIs
• Support basic budgeting needs
• Gather member feedback to inform programming decisions

Required qualifications

• 4+ years of experience managing wellness or fitness center operations
• Nationally recognized Personal Training certification
• Proven experience owning operational standards, service delivery, and team performance in high-volume or high-touch environments
• Skilled in driving revenue and efficiency through utilization planning, staffing models, and resource management
• Effective at resolving complex event issues quickly while protecting the guest experience
• Comfortable partnering cross-functionally with key stakeholders
• Tech-savvy, with experience using booking, scheduling, and collaboration tools (Google Workspace, Slack, event platforms)
• Adaptable and confident learning new systems for membership and program management

Nice to have

• Experience in a corporate or luxury environment

Benefits

• FREE employee-only medical coverage
• 4% employer 401(k) match
• FREE short-term disability
• FREE access to the Esplanade Fitness Center, including locker room amenities
• Complimentary parking
• A daily free coffee from Perks Coffee Shop

Before you apply

• Fit with company values is a critical part of the hiring process
• Salary is tailored to this role and may differ from similar-titled roles on the Careers Page

About the company

Playbook is a national company working with office properties of all shapes and sizes. It is committed to building a team with a variety of backgrounds, perspectives, and skills.