Event Coordinator (On-call, Contractor)

The role

This on-call contractor will support events and meetings at Class A office building venues, including setup, guest check-in and day-of coordination. The role also covers keeping event spaces and common areas ready to hospitality standards.

What you will do

• Provide day-of operational support for events and meetings across lobby event spaces, conference rooms and outdoor patio areas
• Support pre-event setup and post-event tear down, including space configurations, furniture and décor
• Welcome guests, assist with check-in and create a seamless onsite experience
• Coordinate in real time with AV/IT, catering, décor, music, janitorial, security and other partners
• Complete AM and PM operational checklists
• Maintain floral upkeep, lounge cleanliness and coffee and tea stations
• Support oversight of fitness center operations on event days as needed
• Coordinate with porters and report maintenance or service needs

Required qualifications

• 2+ years of experience in venue operations, hospitality, events management or premium guest-facing environments
• Proven experience delivering five-star service in high-volume or high-touch environments
• Experience using booking, scheduling and collaboration tools (Google Workspace, Slack, event platforms)
• Adaptable and confident learning new systems for membership and program management

Before you apply

• This is a contractor position
• Strong hires may have the opportunity to grow into a more regular role

About the company

playbook is hiring for a Tenant Experience team reporting to the Tenant Experience Director. The role supports the hospitality and event operations of a Miami office building.