Health Care Assistant

The role

You will support the health center team by handling front desk work, patient check-in and check-out, phone calls, and filing. You will also help with clinical support, such as vital signs, lab draws and urine pregnancy and HIV testing, under supervision.

What you will do

• Handle front desk functions: patient reception, check-in and check-out, and waiting room upkeep
• Receive and make phone calls, handle mail and deliveries, and receive supplies
• Use the electronic health record and practice management system
• Explain and enroll patients in available entitlement programs
• Prepare paperwork and chart information for clinical staff
• Handle lab results under supervision, including calling patients and scheduling returns
• Support patient assessment: vital signs, lab draws, urine pregnancy and HIV testing, and room prep
• Educate patients on medication and surgical abortion, and provide family planning information
• Clean and stock exam rooms and sterilize instruments per OSHA and PPFA standards
• Maintain electronic and medical charts: filing, scanning, purging and archiving

Required qualifications

• Completion of an accredited high school program or equivalent
• Able to work in a fast-paced environment with close attention to detail
• Skilled in verbal and written communication in English
• Able to work evening and weekend hours and at other PPHP centers as needed
• Able to assist patients with completing medical forms
• Able to communicate with patients, staff and volunteers in a professional, warm and respectful manner
• Able to participate in a team approach to health care
• Knowledge of basic principles of patient care

Nice to have

• Further education, training and/or certification
• Training or education in reproductive health or medical services
• Previous professional experience providing family planning services
• Previous medical laboratory and/or counseling experience
• Familiarity with computer databases
• Speaking Spanish or other languages common to PPHP's clientele

Benefits

• Medical, dental, vision, life, and STD/LTD insurance
• Voluntary benefits
• Paid maternity leave, possibly after one year of employment
• Tuition reimbursement program
• Preceptorship bonus
• Quarterly bonus program
• 401(k) plan with a match

Before you apply

• PPHP will train the right candidate, including college graduates seeking a health care career, medical assistants, nurse aides, phlebotomists, and home health or personal care aides

About the company

PPHP runs health centers that provide family planning and reproductive health services. Its motto is "Care. No Matter What."