Health Care Assistant

The role

This person supports the health center operations and clinical team. Tasks include front desk work, patient check-in, lab support, blood draws, vital signs, and patient education.

What you will do

• Handle front desk functions, including patient reception and check-in/check-out
• Receive and make phone calls, handle mail and deliveries
• Explain and enroll patients in entitlement programs
• Handle lab results under supervision and schedule return visits
• Maintain electronic and paper chart functions, including filing and scanning
• Draw blood and handle specimens; complete lab requisitions
• Provide urine pregnancy testing and HIV testing
• Obtain and record patient vital signs
• Educate patients on family planning methods and medication or surgical abortion
• Clean, prepare and stock exam rooms; sterilize instruments per OSHA and PPFA standards

Required qualifications

• Completion of an accredited high school program or equivalent
• Able to work in a fast-paced environment with close attention to detail
• Skilled in verbal and written communication in English
• Able to work evening and weekend hours and at other PPHP centers as needed
• Able to assist patients with completing medical forms
• Able to communicate professionally, warmly and respectfully with patients, staff and volunteers
• Able to participate in a team approach to health care
• Knowledge of basic principles of patient care and HCA I duties

Nice to have

• Further education, training, and/or certification
• Training or education in reproductive health or medical services
• Previous professional experience providing family planning services
• Previous medical laboratory and/or counseling experience
• Familiarity with computer databases
• Ability to speak Spanish or other languages common to PPHP's clientele

Benefits

• Medical, dental, and vision insurance
• Life insurance and STD/LTD coverage
• Voluntary benefits
• Possible paid maternity leave after one year of employment
• Tuition reimbursement program
• Preceptorship bonus
• Quarterly bonus program
• 401(k) plan with a match

Before you apply

• Training is provided for candidates from related health care roles such as medical assistants, nurse aides, and phlebotomists

About the company

PPHP runs health centers that provide family planning and reproductive health services to patients. The posting describes its operating goals and philosophy of efficient, customer-oriented care.