Health Care Assistant

The role

The Health Care Assistant supports the health center's clinical and front-desk teams. Duties include patient check-in, lab and specimen work, vital signs, patient education, and keeping exam rooms and records in order.

What you will do

• Handle front desk functions: patient reception, check-in and check-out, and waiting room upkeep
• Receive phone calls, handle mail and deliveries, and receive supplies
• Explain and enroll patients in entitlement programs
• Prepare paperwork and chart information for clinical staff
• Handle lab results under supervision, call patients with results, and schedule returns
• Maintain electronic and paper charts, including filing, scanning, and archiving
• Draw blood, handle specimens, and complete lab requisitions
• Provide urine pregnancy and HIV testing and other approved lab tests
• Obtain and record patient vital signs
• Educate patients on family planning methods and medication and surgical abortion, and perform options counseling

Required qualifications

• Completion of an accredited high school program or equivalent
• Able to work in a fast-paced environment with close attention to detail
• Skilled in verbal and written communication in English
• Able to work evening and weekend hours and at other PPHP Centers as needed
• Able to assist patients with completing medical forms
• Able to communicate professionally, warmly, and respectfully with patients, the public, staff, and volunteers
• Able to participate in a team approach to health care
• Knowledge of basic principles of patient care

Nice to have

• Further education, training, and/or certification
• Previous professional experience providing family planning services
• Additional training or education in reproductive health or medical services
• Previous medical laboratory and/or counseling experience
• Familiarity with computer databases
• Ability to speak Spanish or other languages common to PPHP clientele

Benefits

• Medical, dental, and vision insurance
• Life insurance
• STD/LTD insurance
• Voluntary benefits
• Paid maternity leave after one year of employment (may be eligible)
• Tuition reimbursement program
• Preceptorship bonus
• Quarterly bonus program
• 401(k) plan with a match

Before you apply

• Pay may vary based on location, specialty, service line, years of relevant experience, education, credentials, budget, and internal equity

About the company

PPHP runs health centers that provide family planning, reproductive health, and related medical services. The posting names PPHP's clinical support and patient care operations.