Health Care Assistant

The role

The Health Care Assistant supports clinical and front desk operations at a health center. Duties include patient check-in, lab specimen collection, vital signs, exam room preparation and patient education.

What you will do

• Handle front desk functions: patient reception, check-in and check-out, and waiting room care
• Receive calls, handle mail and deliveries, and receive and unpack supplies
• Use the electronic health record and practice management system
• Explain entitlement programs to patients and help enroll them
• Assemble paperwork and chart information for clinical staff
• Handle lab results under supervision, call patients with results, and schedule return visits
• Draw blood, handle specimens, and complete lab requisitions
• Provide urine pregnancy tests, HIV tests, and other approved lab tests
• Obtain and record patient vital signs
• Clean, prepare and stock exam rooms, and sterilize instruments to OSHA and PPFA standards

Required qualifications

• Completion of an accredited high school program or equivalent
• Able to work in a fast-paced environment with close attention to detail
• Skilled in verbal and written communication in English
• Able to work evening and weekend hours, and at other PPHP Centers as needed
• Able to assist patients with completing medical forms
• Able to communicate professionally, warmly, respectfully and sensitively with patients, the public, staff and volunteers
• Able to participate in a team approach to health care
• Able to commit to efficient, customer-oriented service and PPHP's operating goals and philosophies

Nice to have

• Further education, training and/or certification
• Additional training or education in reproductive health or medical services
• Previous professional experience providing family planning services
• Previous medical laboratory and/or counseling experience
• Familiarity with computer databases
• Ability to speak Spanish or other languages common to PPHP's clientele

Benefits

• Medical, Dental, Vision, Life, STD/LTD insurance
• Voluntary benefits
• May be eligible for paid maternity leave after one year of employment
• Tuition Reimbursement Program
• Preceptorship Bonus
• Quarterly Bonus program
• 401(k) Plan with a match

Before you apply

• Pay may be adjusted based on factors such as location, specialty, service line, experience, education, credentials, budget and internal equity

About the company

PPHP operates health centers providing family planning and reproductive health services, including abortion care, to its clients.