Health Care Assistant

The role

The Health Care Assistant supports the health center's clinical and front desk teams under supervision. Duties include patient reception, check-in and check-out, lab support, vital signs, patient education and exam room preparation.

What you will do

• Handle front desk functions, including patient reception, check-in and check-out.
• Receive and make phone calls, handle mail and deliveries, and receive supplies.
• Handle lab results under supervision, including calling patients and scheduling returns.
• Obtain and record patient vital signs.
• Draw blood, handle specimens and complete lab requisitions.
• Provide urine pregnancy testing and HIV testing.
• Educate patients on medication and surgical abortion, and on family planning methods.
• Prepare and stock exam rooms and sterilize instruments according to OSHA and PPFA standards.
• Maintain electronic and medical charts, including filing, scanning, purging and archiving.
• Assist patients in completing medical histories, consent forms and other medical forms.

Required qualifications

• Completion of an accredited high school program or equivalent.
• Able to work in a fast-paced environment and pay close attention to detail.
• Skilled in verbal and written communication in English.
• Able to work evening and weekend hours, and at other PPHP Centers, as needed.
• Knowledge of basic principles of patient care and of duties of the HCA I position.
• Able to communicate with patients, the public, staff and volunteers in a professional, warm, respectful and sensitive manner.
• Able to participate in a team approach to health care.
• Able to commit to efficient, customer-oriented service and to PPHP's operating goals and philosophies.

Nice to have

• Further education, training and/or certification.
• Additional training and/or education in reproductive health or medical services.
• Previous professional experience providing family planning services.
• Previous medical laboratory and/or counseling experience.
• Familiarity with computer databases.
• Ability to speak Spanish or other languages common to PPHP's clientele.

Benefits

• Medical benefits starting on date of hire.
• Medical, dental, vision, life, STD/LTD and voluntary benefits.
• Possible paid maternity leave after one year of employment.
• Tuition reimbursement program.
• Preceptorship bonus.
• Quarterly bonus program.
• 401(k) plan with a match.

Before you apply

• The posting says PPHP will train the right candidate, including career changers from several health care roles.

About the company

PPHP operates health centers that provide family planning and reproductive health services. The posting describes its patient care and team approach.