Health Care Assistant

The role

The Health Care Assistant supports the health center's clinical and front desk teams. Tasks include patient check-in, lab support, vital signs, patient education and chart maintenance, under supervision of center management and licensed clinical staff.

What you will do

• Handle front desk functions: patient reception, check-in and check-out, waiting room, phone calls, mail and deliveries
• Complete support tasks for patient assessment, including lab services, testing, vital signs and readying patients for exam
• Draw blood, handle specimens and complete lab requisitions
• Provide urine pregnancy testing, HIV testing and other approved lab testing
• Educate patients on medication and surgical abortion, family planning methods and related services
• Help patients complete medical histories, consent forms and medical forms
• Explain and offer entitlement programs and help patients enroll
• Handle lab results under supervision, including calling patients and scheduling returns
• Maintain electronic and paper charts: filing, scanning, purging and archiving
• Clean and stock exam rooms and sterilize instruments according to OSHA and PPFA standards

Required qualifications

• Completion of an accredited high school program or equivalent
• Able to work in a fast-paced environment with close attention to detail
• Skilled in verbal and written communication in English
• Able to work evening and weekend hours, and at other PPHP Centers as needed
• Able to communicate professionally, warmly and respectfully with patients, the public, staff and volunteers
• Able to participate in a team approach to health care
• Able to commit to efficient, customer-oriented service and PPHP's operating goals and philosophies

Nice to have

• Further education, training and/or certification
• Training or education in reproductive health or medical services
• Previous professional experience providing family planning services
• Previous medical laboratory and/or counseling experience
• Familiarity with computer databases
• Ability to speak Spanish or other languages common to PPHP's clientele

Benefits

• Medical benefits start on date of hire
• Medical, dental and vision coverage
• Life insurance and STD/LTD coverage
• Voluntary benefits
• Paid maternity leave after one year of employment (may be eligible)
• Tuition reimbursement program
• Preceptorship bonus
• Quarterly bonus program
• 401(k) plan with a match

Before you apply

• The posting says PPHP will train the right candidate, including people from several listed backgrounds

About the company

PPHP runs family planning health centers. Its care emphasizes patient satisfaction, safety and internal customer service.