Health Care Assistant

The role

You will support the health center's clinical and front desk teams. Tasks include patient reception, check-in and check-out, lab support, patient education, and keeping exam rooms ready.

What you will do

• Handle front desk functions: patient reception, check-in and check-out, and waiting room care
• Receive and make phone calls, handle mail and deliveries, and receive supplies
• Use the electronic health record and practice management system
• Explain entitlement programs to patients and help them enroll
• Prepare paperwork and chart information for clinical staff
• Handle lab results under supervision, including calling patients and scheduling returns
• Draw blood, handle specimens, and complete lab requisitions
• Provide urine pregnancy testing, HIV testing, and other approved lab tests
• Obtain and record patient vital signs
• Educate patients on family planning methods, medication and surgical abortion, and options counseling

Required qualifications

• Completion of an accredited high school program or equivalent
• Able to work in a fast-paced environment and pay close attention to detail
• Skilled in verbal and written communication in English
• Able to work evening and weekend hours, and at other PPHP Centers, as needed
• Able to assist patients with completing medical forms
• Able to commit to efficient, customer-oriented service and PPHP's operating goals
• Able to communicate with patients, the public, staff and volunteers in a professional, warm, respectful and sensitive manner
• Able to participate in a team approach to health care
• Knowledge of basic principles of patient care and duties of the HCA I position
• Clean, prepare and stock exam rooms and sterilize instruments according to OSHA and PPFA standards

Nice to have

• Further education, training, and/or certification
• Additional training and/or education in reproductive health or medical services
• Previous professional experience providing family planning services
• Previous medical laboratory and/or counseling experience
• Familiarity with computer databases
• Ability to speak Spanish or other languages common to PPHP's clientele

Benefits

• Medical, dental, and vision coverage
• Life insurance and STD/LTD coverage
• Voluntary benefits
• Possible paid maternity leave after one year of employment
• Tuition reimbursement program
• Preceptorship bonus
• Quarterly bonus program
• 401(k) plan with a match

Before you apply

• Training is provided for the right candidate, including people from related health care roles
• The hourly rate may be modified in the future and depends on factors such as location, experience, education, credentials and budget

About the company

PPHP runs health centers that provide family planning and reproductive health services. Its slogan is "Care. No Matter What."