Health Center Manager

The role

You will run the daily operations, staffing and clinical performance of an assigned health center and act as the on-site supervisor of all its staff. You will manage the budget, supplies and equipment, and handle patient issues and complaints as they arise.

What you will do

• Oversee daily operations and staffing of assigned health center(s).
• Hire, orient, train, supervise, evaluate and separate staff, including clinicians.
• Meet or exceed visit goals through scheduling, staffing and matching hours to patient demand.
• Prepare annual operating and capital budgets and keep to the health center budget.
• Manage inventories, purchases, supplies, petty cash and equipment.
• Hold daily huddles and hold biweekly one-on-one supervision meetings with all staff.
• Review performance reports, billing and finances, and prepare corrective action when needed.
• Ensure staff are proficient in the electronic health record and practice management system.
• Work with Human Resources on performance issues, performance improvement plans and disciplinary actions.
• Participate in the surgical abortion service rotation as needed by the affiliate.

Required qualifications

• Three to five years of relevant on-site management experience or equivalent.
• Excellent organizational, supervisory and healthcare finance management skills.
• Ability to motivate a diverse staff and volunteers and lead as a team.
• Computer skills including clinic management software and management information systems.
• Ability to work a flexible schedule including evenings and weekends.
• Willingness to take part in all levels of operations.
• Commitment to the mission of Planned Parenthood.
• Valid driver's license and daily availability to an automobile.

Nice to have

• Bachelor's degree (or equivalent years of applicable experience).
• Master's degree with a concentration in healthcare.
• Experience in a health care environment.

Benefits

• Medical, dental and vision insurance.
• Life insurance and STD/LTD coverage.
• Voluntary benefits.
• Paid maternity leave, possibly eligible after one year of employment.
• Tuition reimbursement program.
• Quarterly bonus program.
• 401(k) plan with a match.

Before you apply

• The posting asks for a commitment to the mission of Planned Parenthood.

About the company

PPHP is a health care organization that runs health centers and works under Planned Parenthood's mission and elements of performance.