Pphp
Health Care Assistant
White Plains, New York. Posted 112 months ago
The role
You will support the health center's clinical and front desk teams under the supervision of center management and licensed clinical staff. Duties include patient check-in, lab support, patient education and chart work.
What you will do
- Handle front desk functions: patient reception, check-in and check-out, and the waiting room
- Receive and make phone calls, handle mail and deliveries, and receive and unpack supplies
- Draw blood, handle specimens correctly and complete laboratory requisitions
- Provide urine pregnancy testing, HIV testing and other approved laboratory testing
- Obtain and record patient vital signs
- Educate patients on family planning methods, medication and surgical abortion, and provide options counseling
- Help patients complete medical histories, consent forms and other visit forms
- Clean, prepare and stock exam rooms, and sterilize instruments according to OSHA and PPFA standards
- Handle lab results under supervision, including calling patients and scheduling returns
- Maintain electronic and paper charts, including filing, scanning, purging and archiving
Required qualifications
- Completion of an accredited high school program or equivalent
- Able to work in a fast-paced environment and pay close attention to detail
- Skilled in verbal and written communication in English
- Able to work evening and weekend hours, and at other PPHP Centers as needed
- Able to assist patients with completion of medical forms
- Able to communicate with patients, the public, staff and volunteers in a professional, warm, respectful and sensitive manner
- Able to participate in a team approach to health care
- Able to commit to efficient, customer-oriented service and PPHP's operating goals and philosophies
- Knowledge of basic principles of patient care
- Proficiency in the electronic health record and practice management system
Nice to have
- Further education, training and/or certification
- Additional training or education in reproductive health or medical services
- Previous professional experience providing family planning services
- Previous medical laboratory and/or counseling experience
- Familiarity with computer databases
- Ability to speak Spanish or other languages common to PPHP's clientele
Benefits
- Medical, dental and vision insurance
- Life insurance and STD/LTD coverage
- Voluntary benefits
- Paid maternity leave after one year of employment (may be eligible)
- Tuition reimbursement program
- Preceptorship bonus
- Quarterly bonus program
- 401(k) plan with a match
Before you apply
- Training is provided for the right candidate, including those without prior health care experience
- Candidates from college, Medical Assistant, Nurse Aide, Phlebotomy, Hemo Tech, LPN, Home Health Aide and Personal Care Aide backgrounds are listed as welcome
About the company
PPHP operates health centers offering family planning and reproductive health services. Its posting emphasizes patient care, safety and customer service.