Health Care Assistant

The role

You will support the health center's clinical team and front desk. Tasks include patient check-in, lab support, taking vital signs, preparing exam rooms, and educating patients about family planning options.

What you will do

• Handle front desk functions, including patient reception, check-in and check-out, and waiting room upkeep
• Receive and make phone calls, and handle mail and deliveries
• Draw blood, handle specimens, and complete laboratory requisitions
• Provide urine pregnancy testing, HIV testing, and other approved laboratory testing
• Obtain and record patient vital signs
• Educate patients about medication and surgical abortion, family planning methods, and available services
• Help patients complete medical histories, consent forms, and other visit paperwork
• Clean, prepare, and stock exam rooms, and sterilize instruments per OSHA and PPFA standards
• Handle lab results under supervision, including calling patients and scheduling return visits
• Maintain electronic and paper chart functions, including filing, scanning, purging, and archiving

Required qualifications

• Completion of an accredited high school program or equivalent
• Able to work in a fast-paced environment and pay close attention to detail
• Skilled in verbal and written communication in English
• Able to work evening and weekend hours, and at other PPHP centers as needed
• Able to assist patients with completing medical forms
• Able to commit to efficient, customer-oriented service and PPHP's operating goals
• Able to communicate with patients, the public, staff, and volunteers in a professional, warm, respectful, and sensitive manner
• Able to participate in a team approach to health care
• Knowledge of basic principles of patient care

Nice to have

• Further education, training, and/or certification
• Training and/or education in reproductive health or medical services
• Previous professional experience providing family planning services
• Previous medical laboratory and/or counseling experience
• Familiarity with computer databases
• Ability to speak Spanish or other languages common to PPHP's clientele

Benefits

• Medical, dental, and vision coverage
• Life insurance and STD/LTD coverage
• Voluntary benefits
• Possible paid maternity leave after one year of employment
• Tuition reimbursement program
• Preceptorship bonus
• Quarterly bonus program
• 401(k) plan with a match

Before you apply

• The posting says PPHP will train the right candidate, including college graduates, medical assistants, nurse aides, phlebotomists, and home health or personal care aides

About the company

PPHP runs health centers offering family planning, reproductive health, and related medical services. Its motto in the posting is 'Care. No Matter What.'