Order Fulfillment Associate - Romeoville, IL

The role

You will pack and ship outbound patient orders at Ro's Romeoville fulfillment facility. You will also support inbound shipments, restock fulfillment stations, and keep the workspace clean and organized.

What you will do

• Package and ship outbound patient orders accurately and efficiently per company SOPs
• Build boxes and assemble packaging materials for timely dispatch
• Assist with receiving and organizing incoming inventory as needed
• Occasionally operate manual pallet jacks to move materials
• Maintain inventory levels through proper stocking and organization
• Monitor supply levels and report low stock to team leads or management
• Replenish fulfillment inventory so packing stations stay stocked
• Keep a clean, safe, and organized workspace
• Meet daily shipping targets and operational deadlines with the team
• Follow workflows and safety protocols, and perform other tasks as assigned

Required qualifications

• Strong attention to detail with a focus on accuracy in packing and shipping
• Ability to follow SOPs and safety protocols
• Comfortable working in a fast-paced, high-volume environment
• Effective communication and collaboration skills
• Willingness to learn, take direction, and support outbound and inbound operations
• Proactive, dependable, and team-oriented, with a strong sense of accountability
• Dependable and punctual, with a strong work ethic
• Long periods of standing
• Ability to bend at the waist and knee
• Occasionally lift up to 50 lbs

Benefits

• Full medical, dental, and vision insurance
• OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing and Learning & Growth reimbursements
• Paid parental leave
• Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

About the company

Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. It has been recognized as a top workplace in health care, in New York, and for women and parents.