Director, Pharmacy Automation

The role

Lead the strategy, design and rollout of automation across Ro's pharmacy fulfillment, compounding, warehouse, packaging and shipping operations. Work with Operations, Pharmacy, Supply Chain, Technology, Facilities, Finance, Quality and equipment manufacturers. Report to the Vice President of Pharmacy Operations.

What you will do

• Lead Ro's automation strategy across pharmacy fulfillment, compounding, warehouse, packaging and shipping
• Identify, evaluate and implement automation technologies that improve safety, quality, throughput and scalability
• Design future-state workflows with Pharmacy Operations, Supply Chain, Technology, Finance, Facilities and Quality
• Lead capital automation projects from concept through commissioning and operational readiness
• Support new pharmacy builds, expansions and renovations with architects, engineers and contractors
• Set performance metrics and dashboards for productivity, equipment use, accuracy, inventory and ROI
• Drive Lean, Six Sigma and continuous improvement across multiple pharmacy sites
• Ensure automation meets FDA, USP, OSHA, state Board of Pharmacy and internal quality requirements
• Develop and maintain SOPs and standard workflows for automation systems across all sites

Required qualifications

• 8+ years leading automation, industrial engineering, manufacturing, fulfillment, warehouse or pharmacy operations initiatives
• Demonstrated success managing large-scale automation or capital projects from concept through implementation
• Experience with automated material handling, robotics, warehouse automation, packaging equipment or pharmaceutical manufacturing technologies
• Knowledge of Lean Manufacturing, Six Sigma, value stream mapping and process optimization
• Experience developing capital budgets, business cases and ROI analyses
• Excellent cross-functional leadership, stakeholder management and executive communication skills
• Proven ability to influence teams and lead change in fast-paced, high-growth environments
• Bachelor's degree in Engineering, Industrial Engineering, Operations Management, Supply Chain Management or a related technical field

Nice to have

• Experience supporting pharmacy fulfillment, sterile or non-sterile compounding, pharmaceutical manufacturing or healthcare distribution
• Experience with WMS, ERP, MES or industrial automation software
• Lean Six Sigma Black Belt or Green Belt certification
• PMP certification
• Master's degree in Engineering, Operations Management or Business Administration

Benefits

• Full medical, dental and vision insurance plus OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave and fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling and fitness

Before you apply

• Ro commits to reasonable accommodations for qualified individuals with disabilities in the application and interview process; contact talent@ro.co to request one

About the company

Ro is a direct-to-patient healthcare company offering telehealth, labs and pharmacy services nationwide. It has helped millions of patients since 2017 and has been recognized by Fortune, Great Place to Work and PEOPLE for more than 20 workplace honors since 2021.