Fulfillment Associate - Torrance, CA

The role

You will pack and ship outbound patient orders at Ro's Torrance fulfillment facility. You will also support inbound shipments, restock fulfillment stations and keep the workspace clean and safe.

What you will do

• Package and ship outbound patient orders accurately and efficiently per company SOPs
• Prepare shipments, including building boxes and assembling packaging materials
• Assist with receiving and organizing incoming inventory as needed
• Occasionally operate manual pallet jacks to move materials
• Maintain accurate inventory levels through proper stocking and organization
• Monitor supply levels, report low stock to team leads or management, and replenish fulfillment inventory
• Maintain a clean, safe, and organized workspace across all fulfillment areas
• Collaborate with team members to meet daily shipping targets and deadlines
• Follow established workflows and safety protocols
• Perform additional fulfillment and warehouse tasks as assigned

Required qualifications

• Strong attention to detail with a focus on accuracy in packing and shipping
• Ability to follow established SOPs and safety protocols
• Comfortable working in a fast-paced, high-volume environment with shifting priorities
• Effective communication skills and ability to collaborate with team members
• Willingness to learn, take direction, and support outbound and inbound operations
• Proactive, dependable, and team-oriented with a strong sense of accountability
• Dependable and punctual, with a strong work ethic
• Long periods of standing
• Must be able to bend at the waist and knee
• Occasionally lift up to 50 lbs

Benefits

• Full medical, dental, and vision insurance
• OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing and Learning & Growth reimbursements
• Paid parental leave
• Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

Before you apply

• Ro is an equal opportunity employer
• Reasonable accommodations are available in the application and interview process; contact talent@ro.co

About the company

Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services. It has been recognized as a top workplace in Health Care, in New York, and for Women and Parents.