Director, Advertising and Promotion Compliance

The role

This role leads improvements to Ro's advertising review process and reviews advertising and promotional claims for compliance with FDA, FTC and consumer protection laws. The person will also build compliance guidance and manage vendors while partnering with Growth, Creative and Clinical teams.

What you will do

• Lead improvements to the advertising review process, including scalable workflows and automated solutions.
• Review advertising and promotional claims across paid social, TV, digital and other channels for FDA, FTC and consumer protection compliance.
• Develop and maintain compliance guidance, approved claims libraries and marketing guardrails.
• Partner with Growth, Creative and Clinical to streamline reviews and support timely campaign launches.
• Develop reporting and metrics on review volume, turnaround times and bottlenecks.
• Manage vendors to ensure efficient use of resources.
• Support broader legal operations and compliance initiatives.

Required qualifications

• 10+ years of experience in healthcare advertising compliance, legal operations, regulatory compliance or related fields.
• Strong understanding of FDA, FTC and other advertising and consumer protection requirements.
• Experience reviewing advertising and promotional claims.
• Demonstrated success building and improving scalable compliance processes and workflows.
• Experience implementing legal technology, AI, automation or other efficiency tools.
• Strong project management skills and experience leading complex, cross-functional initiatives.
• Experience managing vendors.
• Excellent communication and stakeholder management skills.
• Collaborative, solutions-oriented mindset and ability to balance compliance with business objectives.
• Outstanding attention to detail.

Benefits

• Full medical, dental and vision insurance plus OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing stipend
• Paid parental leave and fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling and fitness

Before you apply

• Applicants must be able to work in the United States; the posting says flexibility to work anywhere in the United States is supported.
• Accommodations are available in the application and interview process; contact talent@ro.co.

About the company

Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs and pharmacy services. It has been recognized as a top workplace in Health Care, in New York and for Women and Parents.